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"Wonderful location and beautiful garden"

"Everything was excellent"

"Great location. Shower was a bit hard to use but everything else was a very nice."

"The room was clean, however it smelled like mold inside and bathroom shower ceiling had some visible mold. The Caracoles restaurant staff were pretty slow when bringing in drinks when asked, even after multiple times, I’m not sure if there was lack of communication. I also find that although not everyone can be as respectful, past 12am, other guests were still blasting music and being loud because I don’t think there are “quite hours”."

"The most beautiful hotel in Panajachel right on the lake. The grounds are immaculate and beautifully decorated. The plants in the gardens were lush and many beautiful birds to greet you. I didn’t want to leave!!"

"Amamos este hotel, las amenidades son ideales para todas las edades , desde los más pequeños hasta los más grandes. Mi familia la pasó muy bien."

"Location & lake view. Breath taking!!"

"friendly staff, breakfast is great. beautiful view. enjoyed stay."

"Mejorar el aire acondicionado, no enfriaba lo suficiente, no permitía bajar la temperatura y en la noche se sentía mucho calor. Por lo demás excelente."

"Great staff and super helpful. Wonderful stay and will be there next year."

"Front desk people don’t agree that costumer rights should be first…"

"Very helpful staff"