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"Property was what it looked like online. Staff were friendly but struggled with responding over text (WhatsApp) and there were tech issues while saying there with payment and having the fan/lights working on the property when I was there"

"Peaceful stay. Comfortable beds and pillows. Very responsive staff. Food was amazing."

"Excelente hotel, la atención es lo mejor, bien ubicado y deliciosa la comida, sin duda alguna regresaría a Guatemala solo por el hotel, muchas gracias por todas sus atenciones, hicieron la visita mucho más agradable de lo que esperábamos."

"Told the crew few times that I was very happy with their service from communicating with them before arriving, during my stay and when leaving. I am extremely impressed with this location and definitely recommended to anyone who wants to have great food, sauna, pool, jacuzzi and gym. Thank you, thank you"

"Muy buena atención y limpieza"

"You get what you pay for. No frills. No refrigerator, no ice, no coffee. Room was clean enough. Hotel is old and needs some updating. Garden room was very nice. That made up for the rest of it. Considering the location and limited options, I would probably stay here again. I just know what I am getting now."

"Everything was ok"

"Everything was great. The staff were helpful. The rooms and grounds are well maintained and unique. I would for sure stay there again."

"Hotel está en buena ubicación, habitación y baño limpios, personal muy amable, tomar el desayuno incluido no muy bueno ya que no es de buena calidad, lo otro es que no tiene parqueo (solo en la calle), por lo que vale la estadía mejor en otro cerca del parque central y con parqueo."

"10/10 would book here again next time"

"La habitación está bien, pero era una cama muy muy alta sin ningún sentido, y estaba muy muy pequeño el baño, se escuchan los ronquidos de una habitación a otra, se escuchan las motos que estacionan justo afuera del hotel, el personal es muy amable. La terraza tiene buena vista."

"The property is my dream hotel, the staff is helpful and kind, the location is excellent my only issue is that the front desk did not make change. It's hard to leave tips when denominations under Q100 are very scarce and the hotel won't help."

"What an all round excellent resort with best in class standard setting service from Juan Carlos (front of house), Eduardo (bar/restaurant) and the whole team. Casa Palopo is a stunning property. The infinity pool and the views from up there are incredible. Give this place a go - you will not regret it"

"Ame la atención! 100% recomendado, volveré!!"

"Nice Clean rooms, super staff, there is parking included but they don’t mention one little big detail and is that is not on property and you can’t get in or out at any time, and if you have an event an you’re planning on coming back late you just can’t as it is going to be closed and won’t open until next day. The same thing is that if you have any emergency and want to go out after 10pm you will have to wait until next morning"