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"Room was very dirty. Mold in the bathrooms and spiders all over the rooms"

"I’ve stayed here numerous times in the summer and the cleanliness and upkeep of the property has regressed so much. And this last stay I had truly disappointed me. The rooms smelt like urine. Bugs everywhere. The carpets turned our feet black after 5 minutes."

"Had an excellent stay for our annual girls weekend! Hotel is perfectly located with beachfront access and friendly staff. Continual communication about events occurring at the hotel during our stay were appreciated!"

"Room was clean staff was friendly out shrubs need Traverse city maintenance to keep things beautiful"

"Property is old and our room needed updating. Shower was mediocre, and the faucet control was loose. Bathroom window sills needed cleaning, as did the carpeting in the room. I will not stay there again."

"Guy at the front desk had an awesome mustache, besides that everything was great."

"NA"

"Fantastic place, will definitely stay again when we visit!"

"Great location, friendly staff. Room was decent and clean. One elevator for hotel shared by guests and staff was a challenge."

"Bathroom dirty and old..bad condition"

"Do not bring in new towels each day as requested….otherwise everything was good"

"Pet friendly and easy parking"

"Breakfast was good."

"Beautiful hotel! Very clean and modern look. Had a regular room but can still see the lake . For how expensive it is , Surprised to find out there is no in room dinning , they also don’t encourage take out form restaurant and can’t order drinks or food at pool. Very close to downtown they also have a shuttle service ."

"We loved the view of our room and how clean the property was. We found out at check in that the hotal had a shuttle. We used it everyday and enjoyed Susie's company. She is a gem!! She gave us many recommendations on places and made our trip wonderful!"

"Hot tub and pool out of order . Also the water ran brown in bathroom"