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"Staff in the dining room were exceptional. BReakfast ver good. The room was very clean. I did not use the pool so cannot comment."

"Poor standard and very average service. No refrigerator unless you pre-request for one. Despite frequent airport transfer services, the coach seems always full and queues at check-in and very slow. Won’t return to this hotel."

"جيدة ولكن صوت الطائرات مزعج"

"Nicely laid out, pleasing and helpful staff. Attractive decor. Conveniently located close to OR."

"Overall great place… have stayed there a number of times. But the last time was disappointing…I ordered room service at 9:20 pm and never got it delivered. Much less than i would expect even from a one star hotel let alone a hotel of this calibre "

"I loved the attention to detail in the room. Chocolate on the desk next to the bed, cabinet to enclose the mini fridge and snacks, bottled water, ice already in the ice bucket, slippers by the bed and a personal message on the tv when I walked in. It was elegance through and through. The staff were amazing and it was only a two minute walk from the O.R. Tambo Airport. My only regret is that I didn’t arrive until 8:15pm and had to leave by 8:30am the next morning to catch another flight. I...

"Spent 4 nights in the hotel, 3 issues faced for a 5star hotel, internet was weak, tv had no Netflix or amazon prime application, they refused to bring a microwave to my suite as well as refused to warm my meals unless it was purchased from their restaurant lol."

"Staff very friendly the only disappointing thing is airport shuttle always late and not going straight to the hotel. Going to drop off other people different places like school and work. Nearly missed my flight. If they had communicated, was going to opt for a taxi."

"This hotel was outstanding, and the staff seemed happy to go above and beyond to be helpful! The breakfast was amazing (best mushroom toast in my life), the room clean and well designed, the bed comfortable, the shower powerful, and the location was convenient and safe. Room 610 was quiet and perfect. Room 1010 had an odd high-pitched sound occasionally that was a bit bothersome. It’s a little high in price, but still a lovely hotel. "

"Check in was a bit slow-waiting for the room, BUT everything else was amazing… location, rooms, pool, gym, and the breakfast buffet was awesome!"

"The staff were helpful and friendly"

"Great"

"Breakfast was not included "

"Pool was warm, staff was great, good breakfast. Comfortable room."

"Met all our expectations and more. Lovely hotel to stay at. Keep up the good service and clean environment."

"Goede locatie en vriendelijk personeel. Enkel was onze geboekte taxi door het hotel niet aanwezig op de vlieghaven. De deur naar de kamer ernaast kon bij ons niet op slot worden gedaan (slot was kapot) waardoor ze waarschijnlijk in de kamer naast ons zo in onze kamer konden. Ontbijt was oke en leuk dat er een fitness aanwezig was! "

"The ratings would have been higher had the property paid attention to critical service issues that were identified and brought to their attention. I was in room 553 and complained from the first day of an unpleasant odor emanating from the drains (face basin, tub, and shower) in the bathroom. Instead of moving my reservation to a different room, they just removed the caps of the drain, stating they cleaned them. That was far from the truth; we instead had to deal with the unpleasant smell for...