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"Overall, it was a good experience: the location is convenient, everything is close by, and there is plenty to do for kids and adults without ever having to leave the resort. Our room was clean, spacious, furnished with quality furniture and crisp white linens—however, there was a distinct, peculiar odor. All of our belongings smelled of mildew and dampness."

"The two male managers I happened to speak with were fantastic, keeping all calm and checkout was a breeze."

"Didn't eat breakfast, or swim in the pool. I was out at the theme parks all day."

"The stay was ok after we had to change rooms."

"They didn’t clean the room even though we were there for two days and the check in process was extremely long. Besides that the room was nice and big"

"Room had a musty smell. Wet and dirty towels on the floor in the hall. Half eaten food left on a table next to the elevator. The whole place had an overall smell and nasty atmosphere. We left and stayed somewhere else."

"This place was above and beyond my expectations! The desk people were friendly and knowledgeable. There was zero pressure for a time share seminar. Youseff was quick amd friendly and Layla also so nice. Gave us beach tips. The room clean and amazing. Big. Had beautiful balcony with pool view. We were building 15 room 403. The atmosphere was family friendly, but not overtaken by little kids. Plenty of pool Space and chairs. Also alot to do. Hourly activities, pickleball, shuffleboard,...

"Perfect"

"This was a beautiful resort! It was the first time I truly felt like I was in Cancun. The place is amazing, and the customer service is top-notch. The restaurants were delicious, and everything about the resort made it a great place to relax. Traveling with kids can make relaxing a little harder, but they do have plenty of activities to keep them busy, which we really appreciated. We celebrated my son’s birthday during our stay, and I was hoping they would do something small like a card or...

"Great experience overall "

"Clean room."

"Our stay was ok. The weather was very cold, around 50°. There was construction happening just outside of our balcony area. Everyday! It is was very annoying to hear and very loud! "

"I had an overall amazing stay at B Ocean Resort and would absolutely give it five stars. The property itself is beautiful, the atmosphere is vibrant and relaxing, and the amenities were truly 10/10—everything from the beach access to the pool and service exceeded expectations. That said, I do want to share one part of my experience that didn’t match the rest. I paid an additional $100 to upgrade my room from a standard king to an oceanfront balcony king, but unfortunately the room I received...

"The staff at Park Central were gracious and accommodating. A very nice way to enjoy South Beach. "

"Clean rooms. Beautiful Pool. Breakfast, dinner, drinks all included. Shuttle to the parks. Outstanding!"

"Property was nice but room cleaning/restocking was inconsistent. We ran out of toilet paper and tissues only 1 bed was made, they sometimes replaced the coffee pods or towels. We left each morning by 6AM and came back around 2PM and the room had not been touched. Pool was very nice. "

"my recent stay at CoCo Key Hotel and Water Resort. The experience was far below any reasonable standard of cleanliness, comfort, or transparency, and it significantly impacted our trip. Initial Room Condition Upon entering our room, we were immediately hit with an overpowering smell resembling strong paint fumes. The odor was so intense it made members of my family feel physically unwell. Unfortunately, this was only the beginning of the issues. The condition of the room was completely...

"Eve"

"The rooms were really nice and clean. The breakfast buffet was really good. We went there every morning during our stay. The staff was also really nice."

"It’s was like picture "