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"Was able to check in early but room was dirty. Hair in the bathroom, dirty kitchen floor, pasta sauce on kitchen towel. Place could not handle volume. Pool was very crowded and pool chairs were extremely difficult to find. Signs everywhere saying to not hold chairs but even at 9am all the tables and chairs had towels on them with guest clearly not in pool area. Lunch time was chaos, people even had drinks in pool. Property grounds were beautiful. "

"I had a very disappointing experience with this hotel. I informed them in advance that I was arriving on an early flight and even called to confirm that I would arrive around 2 PM. They clearly told me that early check-in was not available and that check-in is at 4 PM. However, when I arrived at 5 PM, I was still not given a room and was asked to wait until 7:30 PM. Every time I asked, they kept saying the room was ready but waiting for inspection, which was very frustrating. The management...

"great property a little pricey for food but still a great stay "

"If I can rate this hotel, a zero I would have rated a zero, but you guys would not allow me to do it. I would never stay at Westgate resort and spa ever again in my life. I shouldn’t have to pay to use a waterpark that is being advertised as if it’s included in the nightly rates. This resort gets a zero from me and I wish I can get my money back from staying there, a matter of fact, I didn’t even stay the fourth night. That’s just how horrible the resort was."

"Great pools! Rooms felt a little dated."

"It was a great experience "

"They push the time share and have expensive food and drinks. This place has changed the last few years and not for the better. "

"Très bien !"

"Best hotel experience we ever had!"

"Enjoyed everything anout it except that we didnt get to enjoy the hot tub because it was packed with kids at all times..."

"Breakfast staff was rude and it was very expensive."

"Room was older and not as clean as I would typically expect to see for the price. We also had issues with coordinating housekeeping services throughout our stay which left us reusing towels, running low on toilet paper and overflowing garbage bin for much of the week. They finally did clean on our room on the 4th night when I asked at the front desk but they only left 2 towels and we never did get the daily complimentary waters (other than the first day). Thank goodness for Instacart! There was...

" Very friendly staff and room clean. Pool and beach were awesome. Will stay again. "

"We had a blast. The staff was amazing all the way around and treated us like family. We would go back in a heartbeat."

"What a great place to stay for an Orlando vacation, Disney or not. Great free breakfast, clean comfortable rooms, nice showers, shuttles to Disney springs if you don’t want to walk. Shuttles to the Disney parks. Easy access to universal and sea world as well. Friendly and helpful staff. What more could you want. Would definitely stay again. "

"Frank at the pool bar was the best bartender ever"

"La piscina estaba muy bien "

"Great stay! The hotel was clean & the staff were very accommodating and friendly. Highly recommend!"

"Great location. Staff is very friendly. Close to many attractions. "

"Floors uneven pool area. To much construction "