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"Overpriced. Hotel dated, could do with a refurb."

"Excellent location"

"The bathroom/ shower was absolutely disgusting. Soap scum so thick on the walls and floor.. looked like shower was not cleaned in weeks. Room was very stuffy"

"We loved the neighborhood. 5 min walk to Earl's Court station with many restaurants A 20 min walk to Natural History Museum and Victoria & Albert Museum. Great linens/beds. Quiet, safe neighborhood. Would definitely recommend to anyone visiting London."

"The hotel was a dream. We stayed there while and the staff was very warm and professional. We booked the loft suite and the view for Big Ben and the London eye was the highlight of the room. Not to mention the spiral staircase that led to the king size bed and huge tube."

"Evening duty Staff was bit rude it was around 6pm on 10 June."

"Enjoyed the cafe and the buffet breakfast"

"Hotel muuuy recomendable, nuestra estancia fue maravillosa, el personal muy amable y atento, Por supuesto que volveríamos"

"Just ok considering close to central London"

"Great location"

"Comfortable beds, great location, helpful staff"

"チェックイン&アウト時のスタッフの対応はフレンドリーでスムーズでした。 部屋はコンパクトでしたが、そのなかで最大限機能するようにできていて、都心部のロケーションを考慮するとよい選択肢だと思います。24時間ロビーでコーヒー＆紅茶が飲めるのもGood Pointです。"

"The hotel was lovely as were the staff. We arrived before check in time but were able to store our luggage there while we set out exploring the neighbourhood. The Kensington area is great with cafès and pubs close by. Check in at the hotel was easy and our luggage was taken to our room. We were in a deluxe double room which was very spacious. The bathroom was spacious as well. Overall very pleased with the room size. The bed was comfortable but the pillows were not great. The room on the fifth...

"We had an issue arriving to London. I tried to contact the hotel but the phone number wasn't working so I sent a message informing we would be arriving the next day and wanted to confirm our reservation was held for us and that our room would be ready in the morning. I received no response. Upon arrival we were told that the hotel was sold out and a room was not yet available for us (even though we had paid for the previous night). We had to check our luggage at the front desk. When we returned...

"We had a wonderful 5 night stay. The hotel is in a great location. Close to train stations and theaters. The rooms were very clean and not too small. The onsite restaurant was very good and the roof top bar provide a great view of London. All of the staff were extremely helpful and very kind. We will definitely be back!"

"Verry well located, friendly staff verry helpful and verry clean."

"Very boutique, well-maintained, clean and nice hotel at a very nice location. highly recommended."

"Average "

"Bad design of the bathroom. The shower doesn’t have a door so the water splash out and gets the floor all wet. The room and trash can are so small. There’s a plus though. My room has USB-A plugins."