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"It’s a real shame to feel a need to leave a negative review as this. I can honestly say that this is the first negative review we have ever left for a hotel so it is not something that we find joy in doing. We travel to similar calibre hotels every month and I can honestly say this was the worst we have ever been to and we wouldn’t recommend spending your money going here. The rooms are not sound proof at all, the shower water was cold for 2 days. We had a room on the second floor and the...

"Unfortunately, our stay at Elevate Ella was disappointing. The service was well below expectations. We stayed for three nights, and our room was never cleaned. Wet towels were never replaced and there was no where to hang them to dry. We only received water on arrival. The porters were incredible though, bringing our suitcases too and from the room. Our room was on the highest level. It meant nice views but a massive hike up every time we wanted to come and go, following a steep hike from the...

"Really great stay. All the staff were incredibly friendly and helpful"

"excellent property. close to restaurants. nice location. Awesome view. wish we could have stayed more days."

"We loved our stay at Onrock Hotel. The view was amazing and the infinity pool perfect after a day sightseeing. The staff especially Kavindu extremely helpful. Very close to the Main Street without being noisy. Loved our stay!!!"

"This property just made me feel like I wasted all my money.I didn’t get what I paid for.Few things just made me annoyed: 1) The entire room was nasty and not cleaned properly. 2) It was smelling so bad from bathroom drainage. 3) The bathroom drainage was so bad and the entire shower area got flooded. 4) No towel was there and finally I had to call them to provide towels. 5) We found lots of insects which was unexpected. Apart from those all the staffs were so friendly and tried to help but...

"Super Blick tolle Zimmer. Frühstück war nicht so gut. Sonst top"

"Trevlig och hjälpsam personal och god frukost! Men extremt lyhört och svårt att få upp värmen i rummet. "

"Superb view. All staff are friendly and accommodating. Excellent location, near both the Nice Arches trail and Adam's Peak."

"We had a lovely stay at Ella Retreat. The staff were friendly and welcoming, the room was clean and included a fridge, kettle, little cooktop and kitchen sink which was handy. We had one of the best breakfasts of our trip here - it was delicious and very generous with portions, with lots of options to choose from. Just look out for the monkeys who might pay you a visit with an eye for your food! Complimentary archery was fun, and we loved the rustic charm of the place. Please note that you can...

"L’hôtel très bien situé! La chambre ne vaut pas la peine d’être loué! Peu d’eau chaude, télévision ne fonctionne pas,! Ça vaut pas plus de 40-50$ la nuit! pas plus! Je déconseille fortement! "

"スタッフは笑顔を絶やさず、親切丁寧で非常に気持ちよく過ごせました。翌日のナインアートブリッジへのタクシー手配も速やかで、朝早い時間でしたが、丁寧な安全運転のドライバーが来てくれて助かりました。 ホテルの場所は、急な坂道を下ったところなので、大きなクルマはなかなか入れないかもしれませんが、窓からの景色は本当に絶景で、地球にこんな場所があるのか、と、息を呑みました。"

"Staff helpful, room full of insects woth gaps at windows and doors, road to reach is under construction"

"Beautiful pool and grounds. In the jungle is you want an out of town nature experience. Good food and very nice staff. Our room had a nice balcony too."

"The only hotel in the world to cable car me in. And maybe my favourite hotel in Sri Lanka. Very relaxing as no internet in rooms and I read and listened to waterfall. Heaps of room to do yoga."

"A nice location resort. Newish building and very friendly staff..we stayed only one night, but could.walk to the main parts of town very easily. Breakfast was a disappointment, rooms were clean and adequate for a one night stay."

"Zeer vriendelijk personeel, uitgebreid ontbijt"