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"Staff was great, room needed some minor work. Broken inserts in shutters, bed frame gouge in corner. Reading lights in headboard not functional. Very close to a total 5 star experience, more like 4.5. Better between guest room inspection would bring to Helmsley level. "

"Nice place"

"check in was super friendly"

"Very Clean and professional. Would recommend to anyone."

"Had good stay"

"It’s good place to visit "

"Nice facility "

"Excellent experience, as always."

"The hotel was clean and well kept, and the staff was extremely friendly and helpful. "

"The room was spotless and clean when we got there! Staff was amazing, favorite place to stay! "

"Clean room! Spacious "

"Muy bien "

"Everything perfect!!"

"The room was spotless and nothing better than staying in a castle"

"Front desk staff was very welcoming and professional. The valet parking was very accommodating and helpful. The room was very clean. The restaurant had a fabulous menu and buffet brunch. "

"Pros :Room was clean and spacious breakfast was awesome me and my grandson really enjoyed the pool happy hour was a plus definitely will stay here again . Con : the atrium was so cold but two coils were out so that couldn’t be avoided "

"Great stay! Would come back again but the extra delivery charge and service charge for room service is outrageous. I would let guests know how much extra they’ll pay for room service versus just eating in the restaurant so they don’t feel taken advantage of. "

"Friendly staff! Clean room "

"Everything was great. No negatives. Glad we stayed for 2 nights. Nice town as well."

"Everything was great!"