"The rooms and hotel were clean. The real issue was the staffing. We arrived after driving halfway across the state to relax in our room with a check in of 4:00pm and the rooms hadn’t even been cleaned yet. There was a line out the door to check in on a very known, busy weekend for the college when all families come to stay and rooms had not been cleaned from the precious stays. The girl at the front asked us to give them 10-15 minutes and we waited until 6:30pm for our room keys. One and a half...
"The rooms and hotel were clean. The real issue was the staffing. We arrived after driving halfway across the state to relax in our room with a check in of 4:00pm and the rooms hadn’t even been cleaned yet. There was a line out the door to check in on a very known, busy weekend for the college when all families come to stay and rooms had not been cleaned from the precious stays. The girl at the front asked us to give them 10-15 minutes and we waited until 6:30pm for our room keys. One and a half...
Natasha