البحث عن فنادق في جمهورية الدومينيكان

"Staff was pretty rude and dismissive."

"Loved this resort. My guy and I went for my birthday. I gave 4 stars because the food wasn't the greatest but everything else was amazing!"

"needs better management"

"Jorge has great customer service. Made us feel like home. He checked in every morning with us and did reservations for all the restaurants."

"clean rooms and excellent staff in customer services"

"It’s not finished and there is a ton of construction going on. It’s not organized and employees do not understand a lot of questions. Resort credits are a joke. The pools are great and the water sides are great. Ice cream is also good. The arcade is good because all the games are free. I suspect that could change. It should be wonderful in the future but right now it’s not completely finished and a lot of stuff is not open or complete. We loved the pools that were open."

"It was nice. But staff are not friendly."

"Gracias a Héctor Matos por ayudarnos durante nuestra estadía. Nos reservó en todos los restaurantes y siempre estuvo atento a nuestras necesidades. Mil gracias Héctor ⭐️ Los empleados son muy amables y atentos. El servicio de los tours también fue muy bueno. Lo único que debería mejorar un poco es el área del buffet la comida no era lo mejor pero dentro de todo muy bueno."

"The resort was very clean, however, it did not feel like a Nickelodeon vibe. For the amount of money we spent, I expected to see more of the characters through out or more activities for the kids. The check-in process was very long and the staff was not as welcoming. As soon as you receive you room keys, a person is waiting for you to try to sell you time-share or what not. The buffet personnel were very friendly and helpful."

"Beautiful ans clean place. Ill be coming back soon"

"Great staff. They were very kind and attentive."

"We booked our stay on the adult side. We entered our room to a pungent musty moldy smell that was awful. The bathroom area was bit dirty & there was also rust in the shower area. The shower faucet handle came off & could not be put back on, our fridge was not working and our light would flicker on & off. Once made aware, the concierge assigned to us (Arlin) went way & beyond to rectify the situation & had us moved the very next day. He checked on us daily & made sure that we were squared away...

"Our butler Edward was amazing and super helpful throughout our trip and made life super easy and relaxing"

"La experiencia en el hotel Fue muy excelente y agradable gracias a nuestra mayordoma Julia, siempre pendiente, servicial, con respuestas rápidas a nuestras inquietudes o necesidades. Atenta, amable y cariño con los niños. Su trabajo fue excelente en todas las áreas Quedamos encantados"