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"Overall the stay was nice. The property is beautiful, the food is great and the amenities are nice. Coming from the US there was a language barrier, but being half Puerto Rican I do understand Spanish for the most part and that’s where my stay lost some points. Most of the staff were nice and did their best to translate, but and select few were very rude in their looks and comments to my lack in ability to speak Spanish. None the less the stay was lovely, and Julio made our night each dinner...

"Muy complacida y satisfecha. Fue más de lo que espere."

"Preeminent hotel for business in Danto Domingo. Hotel and staff are always ready to serve and stay is always amazing."

"Everything was well kept."

"I always pick this hotel when going to Santo Domingo. Everyone is very nice BUT, JUAN AND DANIEL make a big difference. When I get to the hotel they greet us like if we were family. Employees like them is a big asset!!!!!"

"Great service"

"I love this hotel, everything is amazing."

"Great location very secure adequate and easy parking clean rooms, great views. Great space"

"We loved our stay!"

"We've been coming to this hotel for over 10 years, and over that time we've noticed a steady decline in the quality of the service, the condition of the equipment, and even the internet connection. Unfortunately, this most recent stay was the most disappointing of all. The biggest issue was the way management handled a booking error. Expedia contacted the hotel on our behalf to request assistance with a refund, but the manager completely disregarded the request. While we were at the hotel, he...

"Very good experience"

"Beautiful amenities and friendly staff. Great location. Love the restaurant… Zola."

"Excellent choice!"

"El hotel es muy hermoso, lo único que no me gustó pero lo resolvieron rápido fue que el aire acondicionado no enfriaba y que la ducha estaba sucia pero lo resolvieron rápido. El personal muy atento y dispuestos. Me volvería a hospedar allí."

"Clean and great property. Morning staff was great, but evening staff didn’t look like they wanted to be there with their attitudes."

"Très belle établissement,"

"Todo perfecto"