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"The tv was too old but everything was fine"

"Staff members should be more polite and a smile welcomed to customers."

"Habitaciones muy limpias y staff de primera"

"Perfect."

"I would definitely recommend Kimpton Las Mercedes to anyone looking for a memorable and luxurious stay. I would love to return in the future! Thank you to the team for making the experience so enjoyable. ❤️✨"

"Amazing place!"

"Everything was pretty ok breakfast was good but only can order 1 thing and can’t swap out one thing for another , bed sheets were dirty and weren’t changed they just put them back on the bed"

"The room was neat and kept organized, and every single detail needed when we are away from home was provided. The staff was very professional and always willing to accommodate our needs. We had a great time while away from home and I recommend it to anybody that wants to have an easy and pleasant vacation."

"Excelente ubicación, personal muy atento"

"Great service"