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"Staff all very friendly, breakfast good, stunning surrounding scenery, only a (most pleasant) 5 min river walk to Llangollen."

"Old hotel but had everything you need x right in the centre of town too"

"The hotel is right on the prom and beach.We had a superior room, which had a lovely view. Staff were generally lovely. My only real issues were that only one window opened in the room and that the room smelt bad. Not sure what of but maybe damp carpet. I was told there were no other superior rooms left to change rooms. Unfortunately did not get a chance to use Spa etc.I would like to return and hope for a better smelling room."

"everything was great definitely stay there again"

"The property what they gave us was not the one we booked it was very very basic no curtainat the door small doors passage and bedrooms I have never stayed in a property so small Proper On a rubbish site will never visit again and will not recommend"

"We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it."

"Beautiful castle and surroundings just a bit tired"

"Nice little hotel with a restaurant and bar, the food was cooked very well and served hot. A full English breakfast was cooked fresh from ordering and served piping hot"

"We stayed in a twin room .beds comfortable but room very narrow. No mirror to do hair.toilet roll holder broken. Friendly staff in restaurant, lovely food. Not much disabled parking which made things difficult. Lovely treatments in spa."

"Amazing staff "

"Lovely food, staff were excellent and very attentive and work really hard. Room was lovely too."

"Beautiful building and grounds. Comfortable bed and tasty breakfast."

"Great hotel on waterfront. Very helpful staff. Shared bathrooms but otherwise all very modern."

"Lovely old building, good location exceptional breakfast. Parking is a bit of a nightmare after a 10 point turn in the car park had to find parking across the road which was no problem for my little car but you might struggle with a bigger car."

"Close to shops, restaurants, etc. easy to find, plenty of parking, beautiful surroundings, kind and helpful staff, everywhere is clean, food is delicious."

"Lovely, kind staff. Room service was great."