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"From the moment we were picked up from the train station by Louie we were made to feel very welcome all the staff friendly and amazing, I had my birthday weekend and we loved it ! Had a 2 bedroom chalet and it was perfect had some lovely views , the spa area was fantastic we enjoyed a swim, sauna and steam room and a relaxing time used the facilities twice. I’m not a breakfast person but I enjoyed it plenty of choic and the restaurant staff especially Linda were fantastic it was very busy ! We...

"We stayed at this hotel for the last night of our 4 day South-North Wales road trip. After spending 3 full days trekking, sightseeing and driving, it was a perfect end to a brilliant road trip. The hotel was welcoming and super comfortable and the spa experience before we headed home on our final morning was a perfect relaxing finish. The backdrop of the hotel was stunning and the grounds were perfectly maintained and postcard pretty. Would absolutely have no hesitation recommending this...

"what a royal experience, friendly and helpful staff, great dinner, amazing history and room was an experience to remember"

"Breakfast food was badly cooked and service was poor.. However lunch was excellent in respect of food and service, There was some noise from the bar and lounge area in the late evening which disturbed some of our sleep and we were astounded to see a bible had been thrown on a roof overlooking reception.łmnh"

"We can see from the hotel that the owners have not long took over. the room was clean and had enough room to move about. The windows need another curtain as we had to pin the middle curtain down to block out the light. The bathroom has be updated .but the shower cubicle could do with an extra clean in the corners . The kettle could do with being put higher as I had to get on my knees to brew up lol. And lastly the bed was very comfy but please add a few more pillows as the ones that were there...

"Caravan was very clean, location was really good, site had everything you need, pool, chip shop lovely bar/pub"

"Great place close to popular tourist locations in North Wales"

"This spa hotel was an amazing find. We went from “let’s have an impromptu family trip to Wales for the weekend” to “let’s eat delicious food, get massages, enjoy the hydrotherapy circuit, and beachcomb”. Would absolutely stay there again."

"Beautiful location, lovely village and park across the road. Very safe for children to walk around the village. Though mine just stayed in the park. The staff at this hotel are very well mannered, attentive and successful in what they do regardless of obvious pressures. A bit disappointed there wasn't any danishes available before breakfast had finished at the early time of 930am. Plenty of cereals, toast and jams with plenty of coffee that you can takeaway"

"Access to spa included in stay."

"reception staff not very welcoming, room was directly opposite cleaning staff room so got woke up early by the cleaners being very loud"

"Convenient totowncentre & train station, Unable to fully open room window"

"WARNING! DO NOT BOOK IF YOU ARE ASTHMATIC! We booked Cabin 25 (Lark) to celebrate our anniversary, but the stay was completely ruined by the appalling condition of the accommodation and the complete lack of action when I reported it. On our first evening I discovered extensive visible black mould around the shower, on the shower curtain and bathroom ceiling. I then inspected the rest of the cabin and found mould on the studio curtains and sofa bed, together with a significant build-up of dirt...

"Was run down not the most clean hotel"

"Ideal location for a short break. Room was good, small but quite comfortable. Only drawback was the stairs bit steep for anyone with mobility issues. Would stay again. Nice breakfast."