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"I booked a deluxe king room with a view of the castle and the Charles bridge, but the room they put us in was on the second floor and the only view we had was the train stop and a row of trees. When I asked about it the clerk was very rude and informed me that I got the room I paid for. I will never stay at this hotel again."

"Thank u"

"Staff was very kind and helpful. They even gave us some welcome gifts and card which was very sweet. We were able to leave our bags at the back of hotel after check out for another 2 and more hours."

"The room was gracious and the lobby was inviting. Breakfast was perfect. Will book again next year!!"

"ممتازه"

"This property is beautiful and unique, and clearly every tour group knows this. So, if you are looking for a quieter and more intimate experience, this is probably not the place. Lobby was jam packed with tour groups and huge suitcases, breakfast buffet was lovely, though overcrowded and loud. Doesn't help that tourist groups who aren’t staying there can be seen crowding the dining room to get pictures of the exquisite art deco tile and decor. Restaurant staff is on tail end of tourist season...

"Breakfast could have more options, rated 5 start but I rate this as 4 star....location is superb who what to live in centre of the city."

"Excellent service for the price. Hotel is located close to the main attraction of the city in safety neighborhood, The staff were very friendly and helpful."

"Amazing time."

"Great location and amenities for the price! Very close to a tram station."

"Pictures look good but everything is old not great like Pictures also breakfast quality is so bad. I do not recommend this place."

"Excellent location and staff super helpful."

"I enjoyed everything except TV services, the smart TV was not easily accessible so we could not watch our favourite YouTube channels"

"朝ごはんが最高に美味しかったです！"