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"SPA service needs improvement."

"It was ok, we have stayed at the other two hotels, Stella Island and Stella Palace, and to be honest this is not on par with them. The food was very limited, not much choice and if you’re a fussy eater you might struggle. All the flowerbeds were overgrown and if you had a sunbed next to one there was a strong smell of cat urine. The drinks weren’t great, the soda had that off taste or dirty pipes and isnt branded. There were also cockroaches in our room that came from the toilet floor drain....

"Everything was excellent Service food room was clean stuff very friendly. I recommend overall to visit this place."

"Beautiful, food had lots of options. Very great for families. Water was cold but in warmer weather it could be great"

"Ein super schönes Hotel. Es liegt zwar etwas abgelegen doch mit Mietwagen ist es kein Problem. Super nettes Personal das im sehr hilfsbereit war. Sehr leckers Essen sowohl beim Buffet als auch in den Restaurants. Eine absolute Empfehlung das Smigo! Auch Tennis und Paddleanlage sowie die Pools sehr gepflegt. Würde direkt wieder hinreisen!"

"We had a lovely stay. It’s a perfect place for children and our seven year old had a lovely time. Staff were lovely. There were lots of pools to choose from. And the food was fresh and tasty."

"This place is honestly amazing. Every member of staff is helpful and friendly. I stayed with my friends wedding party and we all had an amazing time. They took amazing care of all of us. Would love to come back and stay longer to experience everything they have. Thank you!"

"Our all-inclusive vacation was a wonderful getaway from start to finish. The relaxed atmosphere, friendly staff, and beautiful resort made us feel welcome immediately. Being able to enjoy each day without worrying about anything made our stay especially enjoyable. The hotel is located directly on the beach, which is very convenient. There is a beach bar for drinks, and just a few steps away you can find fresh pizza, burgers, pitas, and other snacks throughout the day. A wider selection of fruit...

"Overall the Mitsis Laguna is an excellent resort. It's well maintained and the staff are extremely polite and helpful making the overall experience excellent. The only point to make was the sound proofing in the bungalow that we had near the 2nd pool. We could hear the people both above and in adjoining room quite clearly and the early morning cleaning outside woke us up most mornings."

"Beautiful hotel, lovely location on the beach, lots of great restaurants to pick from. Swim up room amazing. Staff all very friendly and helpful. Excellent and varied activities program and tennis coaching."

"The resort was very beautiful. The staff went above & beyond whenever requests were made for the rooms for the guests including if there was a minor issue with anything in the room. Everything was handled immediately without any issues or delays which I loved. The resort was very technologically advanced which was also very nice. It overlooked the ocean & was so spacious that it never felt crowded or that you needed space. I loved the shops at the resort so you could buy clothes or souvenirs...

"Great family resort, food selection was very good unless you are super fussy, our daughter is and even she managed to have a pretty full plate each meal. Drinks were a good selection. Kids club was good but activities were fairly minimal. Beaches were lovely. Pools great for everyone. The beds were hard, but not lumpy, pillows fine. There is a go cart track next door that my son enjoyed. You can easily walk in to town or down to other beaches. We had a great stay."

"⭐⭐⭐⭐ 4/5 We’ve just returned from a stay at Enorme Santanna Island Resort and overall had a lovely holiday, but there were a few things that stopped it from being a full 5-star experience. Starting with the positives — the staff were absolutely amazing throughout our stay. Every member of staff we encountered was friendly, welcoming and always happy to help. The rooms and hotel grounds were spotless and very well maintained. The complex itself is huge, with plenty of space and beautiful sunset...

"Breakfast was great, very friendly staff. The only issue we ran into was when we misplaced our room key. They give you a fob card for power in your room but they also give you a key for your room. I feel like the key is unnecessary and they should just move to the fobs but besides that it was a great place. It is on a hill with a massive incline so if your room is in the 200s or 300s be prepared for a workout. Location is great as its outside of main Elounda but only a 20min walk ( or 5 min...

"Séjour incroyable, la vue est splendide, les chambres magnifiques et calmes, le personnel extrêmement bienveillant. On y retournera !"

"We were only there for one night but were especially impressed with how clean the room/property was. We enjoyed the dinner buffet and the wait staff were friendly and attentive. Our room was very spacious and we had a chance to enjoy the balcony for our morning coffee. We would stay here again if in the area."

"I had a wonderful experience at this hotel. The rooms were comfortable, the service was excellent, and everything exceeded our expectations."

"The Atlantis Hotel, which is located in the middle of Heraklion, is the perfect hotel for my recent visit of the beautiful island Crete on the 4th to the 8th of May this early spring. I had great views of the Koules Fortress from the room; the warm hospitality of the front desk and its staff (Maria and her team at the Food & Bev are simply amazing! Thank you, Maria!); the hotel is merely a few hundred steps away from the old town which made it really convenient! All these and more made my...

"Nice hotel. Nice rooms and pool area. Lovely Spa area but shame you have to book and pay for sauna. Normally are free but not a real issue. Gym looks good too but did not use. Very close to shops and restaurants. Staff were very helpful, polite and always at hand. The food in the restaurant and pool area and breakfast, also drinks were all tasty and well priced. Very lovely hotel and spa. would definately recommend and visit again"