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"Been coming here at least twice a year, by far one of the best accommodations in the town with easy walking access to the town/walls/train and bus stations. Unfortunately the hotel has been under renovation for the past year and it’s slowly coming along. The front area could be improved as it usually has a tour bus blocking the entry or a crowd of smokers."

"The staff at this location are exceptional- helpful and kind. Some things are left to be desired... had some dingy furniture and dirty showers. The breakfast was good, with wonderful service."

"Hotel was lovely, Rooms are a little dated but clean and comfortable"

"Great"

"Very clean. The spa was great. Close to downtown."

"Extremely nice hotel in the center of town. Very helpful, friendly and efficient staff."

"Soon after my father's unexpected passing we contacted the hotel with a request for a refund.  We sent several messages and left a phone message explaining the circumstances and that we had to fly home.  We eventually received a message stating that they would not refund our stay even though there was 2 weeks to re-rent it to someone else.  We understand that it was within their rights to not refund our money. Our experience though was that each and every hotel besides this one had compassion...

"Beautiful spot"

"Good rooms Good food everything was good"

"Loved the area, it was very walkable. The room was clean and a good size. Appreciated the free parking option but it was a little difficult carting 4 bags of luggage from parking to the room, then up the stairs."

"Nice large room with high ceiling but could have done with some renovation (window frames etc.) Comfortable bed and furnishings. Access to a fully equipped kitchen and lounge was very useful and comfortable. No real place to leave my bicycle but it was indoors and safe nontheless. I really enjoyed the walking tour of Derry provided by staff at a reasonable price. The staff were only available at their sister location around the corner which could be a little inconvenient. To reach the bathroom I...

"We would definitely stay again if in the area The staff were extremely friendly and helpful and the breakfast was excellent"