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"Amazing "

"friendly staff"

"Friendly staff, clean and cosy rooms"

"Room was clean and I even got a little upgrade! The staff are absolutely lovely and always ready to help and offer advice"

"The cleanliness bathroom, I have ever seen in a long time. First time staying here, will certainly be back."

"Great location "

"Excellent staff and brilliant location "

"Staff were so friendly and the rooms were so spacious and clean. Loved the slippers and robes in the rooms. "

"What a great hotel ! We stayed for 3 nights (22nd to 25th March) and had a decent sized room on the 6th floor, which included a kitchenette. There was a highly rated bar/restaurant, the Amelia Hall, on the ground floor. All the staff we came into contact with were lovely and very helpful. The hotel is round the corner from City Hall, the centrepiece of Belfast city and there were bars and restaurants all around so no problem with finding somewhere to eat or drink. It's also about a 3 minute walk...

"Excellent "

"The sheets were not as as in as good condition as I expected but the breakfast was good and the staff was nice and the room was nice. "

"Always a lovely stay at the Grand Central. Attentive staff, comfortable rooms and great food… Which is why we come back when we can. "

"Wonderful customer service throughout. Everything was very clean. It was a great location, with water views and close to the city centre. "

"The hotel itself is very nice, the staff are friendly, and overall we had a great stay. The room was excellent the bed was very comfortable, and everything was clean, quiet, and well maintained. The staff at reception and throughout the hotel were very helpful and welcoming. One downside is that for a 4-star hotel you need to book the pool in advance because it’s shared with a gym club. Also, the hotel makes it look like they have a jacuzzi, but in reality they don’t. We also ordered room...

"The hotel did not have our room setup for four people, as the sleeper sofa bed was not even made. However, besides that, everything was okay. "

"Nice room, friendly and efficient staff would definitely recommend "

"The staff were very friendly and helpful and the location was central but that's where the good ended. The sheets and room could have been much cleaner. And there weren't photos of the washroom to know beforehand that the shower was literally in the room and the toilet was essentially a stall. Overall you get what you pay for "

"The room was clean and it met our needs during our stay. "

"Did exactly what I needed it for! Room very small would find it hard as a couple but for single occupancy was perfect. Close to everything I needed. Very little staff interaction, handed keys for check in, handed them back for check out - A little bit of chat would have helped!"

"Great staff"