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"We reached out to the hotel twice prior to our trip about airport shuttle and requested information on how we can arrange transportation. We never received any responses to our inquiries. We ended up renting a car last minute so we were not stuck at the airport. All "restaurants" are buffets. So if you like Buffet's, this is the place to go. Only one sit down restaurant which is a steakhouse but you must make a reservation through their app. If you are unable to download their app (like us) you...

"Great staff, super clean, pool was great for the kids!"

"I really wish someone would have said how horrible the food was! My family and I were not happy at all. Also for a resort there was really anything to do like the other RIU hotels:( Plus the third party people are complete rip offs!! I am so disappointed but I think the worst part was that Expedia said I would have a 780 resort credit and of course yet another let down!"

"Only two minor complaints. Towels are not available for pick up or drop off at the beach access point. After returning from the beach and rinsing off the sand, there’s nowhere to leave you towels. Not enough trash bins to toss used cups."

"Lugar lindo. Con diversas actividades. Superó nuestras expectativas"

"Staff was AMAZING! The food was great, and the property was immaculate. Thank you, thank you, thank you!!!"

"We loved the property and the location."

"The shuttle was very helpful and staff was wonderful."

"Amazing experiente Will be back for sure"

"Property was attractive and well maintained. The food was good, but making reservations was impossible. Even with butler service, reservations were unavailable. The shuttle service needs improvements. The resort is very hilly, and shuttles are slow at peak times. The entertainment leaves a little to be desired. Overall, a great stay. We visited with 3 other family members and their spouses. There were no children in our party. The adult beverages were mostly just okay. I’m a “lightweight” and...

"El hotel miy bonito. El cuarto amplio. La comida rica. Desayunos excelentes con una vista espectacular. 8 jacuzzi muy bonitos entre la naturaleza increíbles. Deberian de no dejar a niños brincar en ellos. Hay una alberca para eso."

"The location of the property was excellent. The room was very nice with friendly staff. The only minor thing that we did not like was the TV. It was a mini baby toy Tv with low picture quality. I know you don’t watch Tv during vacation but I was hoping to enjoy the World Cup games while we were getting ready for dinner."

"This was the worst place I ever stayed. It says all-inclusive but the choices are limited. They ran out of beer, no fruit or deserts available and there’s no meat offered during breakfast. Once the dinner closes you have no other options. No entertainment on the property whatsoever. The rooms are old and outdated. Apparently this resort is having some financial issues. we had to go to the market and buy sandwich meat and bread in case we got hungry later in the evening. I do not recommend this...

"Great service and food. They really take care of you at this resort."

"This hotel is peaceful and perfect for a couples vacation. The housekeeping wasn’t really cleaning for example our sheets became dirty instead of them changing the sheets they made the bed up with the exact sheet on opposite side, they left the garbage and the cups of alcohol that were left on the mini fridge. Other than that the property is amazing food is amazing bartenders will have those drinks coming. It wasn’t to crowded as it is a small all inclusive resort. I will definitely be staying...

"We like this place"

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"Amazing place to relax and enjoy any celebration. The stuff are nice,friendly and super helpful. I loved the place. 💯 recommend"

"The JW Marriott was the perfect weekend getaway. The staff were friendly, and very attentive to your needs. I opted out of the All inclusive package, but guests confirmed that several on site restaurants were up to standard and near worth it. The sandbar was convenient, and offered the opportunity to watch the World Cup. The property overall was spacious, and grounds were well kept. I’d rate the stay 8/10 since we found a live scorpion just before hopping in bed for our last night. The hotel...

"It was much prettier and amazing in person. Clean room, loved having a dehumidifier . Daily room cleaning was great. Staff was friendly . We enjoyed the breakfast buffet. Swim up bar was awesome. Swim up bar is a warmed pool. Moneys were right outside of our room and we were able to watch them ."