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"Great"

"Generally great experience, the food was good, especially the outside lobster and shrimp skewers in the main, we actually preferred the main restaurant to the specialised restaurants. Great sandy beach, free use of kayak and stand up paddle board, snorkeling equipment if you ask we only realised the last couple of days. Lots of good stuff. Our kids were a bit cheeky and asked for extra Oreos from run service which they were given. The toilet didn't work but we were changed to a room where it...

"Best kids friendly hotel"

"The hotel was absolutely beautiful, and the service was amazing from start to finish. The staff was so polite, friendly, and always willing to help. Everything throughout the resort was very clean, and the setting truly felt like you were staying in the middle of a rainforest. The hot springs were incredible and made the whole experience even more special. We absolutely loved our stay at Tabacón and would definitely recommend it!"

"I’ve been to Los Lagos a few times and it continues to be one of my favorite hotels I’ve ever been to. The people who work here are amazing and make it a great experience each time."

"The property itself was stunning. Great location, beautiful grounds."

"The ground was beautiful!"

"The staff and workers were nice and polite at all time. There was no hot water which it difficult to get ready to travel home. I called twice, told the front desk while checking out. Nothing was done or offered for the inconvenience. The food was delicious especially at the speciality restaurants."

"My Granddaughter become sick while there. We had booked a tour that you were supposed to cancel 24 hours before. The morning of, we called the hotel to let them know we could not do the tour. The woman at reception said she would contact the tour company and try to get our money refunded. She did get out money back. Then the asked how my daughter was and asked if she could send some chicken soup to our room for her. At no cost to us a huge bowl of soup with rice was delivered to our...

"Nice resort"

"We absolutely love this hotel. We stay here 2 times a year and are never disappointed."

"Everything was great. One suggestion - better DJ /music at the main pool"

"El hotel es lindo y muy completo, la gente muy amable, comida muy rica y siempre fresca, recomendable!"

"The A/C worked great, but whomever slept in the bed closest to it better get an extra blanket. The mattresses are extra firm"

"The staff is what makes the stay! An absolutely phenomenal group of people who truly care about you and what they do. Buffet food was great although the a la carte restaurants stood out. From the moment I checked in with Mitzi, to the little tour and information provided by the bellhop Elvin to even the servers and hosts (I wish I could remember everyone's name!) but quite the excellent stay. I absolutely fell in love with Costa Rica and will be back!! There were a few snags along the way but...