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"Stayed 6 nights with my 11 year old we had an amazing time! Staff is really nice! the ocean room view was amazing!"

"Beautiful property. The staff were friendly and helpful. The Tabacon hot springs access was incredible as well. I would highly recommend this property. Worth every penny."

"Many maintenance issues: AC not working in first room, very weak in second. Elevator often out of service. Lack of water. Room key card not working. No hot water. No water in toilet. Found several cockroaches in room. Gym over 85 degrees. I'm generally ok with Rui buffet, but this time food was not fresh, everything looked like a reheat from prior day. Everything was brown and blaaa tasting. Specialty restaurants were good and recommended."

"Great stay! Took advantage of the all inclusive and ir was great."

"Staff, house keeping, activity centre and entertainment were all great. Restaurant options were limited due to closures so we were forced to eat at certain restaurants on some nights. "

"you get what you pay for."

"Everything was amazing Staff, food, rooms Everything 10/10 "

"Todo excelente! Pero estaría bien una zona de solo adultos y la música no tan fuerte"

"Staff was very good at what they did,very helpful and very social able. Hope to be back next year"

"Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido."

"Wonderful staff and good food."

"Todo excelente. Muy lindo. "

"Overall, I had a really good time. The food was actually very good compared to some of the reviews that I saw that mentioned it was mediocre. The transportation staff were top-tier and their driving abilities are unmatched. The only thing is that I did call and asked for the in room snacks to be stocked, but that was never done during my time."

"Overall my wife and I made the best of it and enjoyed; however we will never return to this resort. The good was really the staff. They work very long shifts - you might see the breakfast server as the bartender in the evening. Most of the staff were friendly and helpful. Now the bad…We saw on the site that there was construction at a neighboring resort; however they start early and work until late. The construction could be heard all day long - even during the massage with music on. To add...

"Room is clean, quiet, private…room service pretty impressive, considerately, all staffs are friendly."

"Nice"

"We had an amazing experience at Arenal Observatory. The staff was super friendly and bilingual. They even left special treats in our room for us :D Transportation was easily accessible and the trails were beautiful and well maintained. The restaurant served delicious food and has a great view! I highly recommend booking the shared casona. The rooms were spacious and clean and it has a small observation deck right next to the entrance! My only complaint is I wish there was a microwave and fridge...

"It was nice little expensive for what you get"

"We loved the staff especially Dehbar. The food was spectacular! The pools were ok, not all of them were working. We had an issue with our sliding glass door not locking. We also had an issue with reservations. The person we were speaking with was unreasonable and unaccommodating. We were overcharged double and not refunded. "

"Great property, friendly staff, good location. "