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"Property was immaculate. Staff were nice. Food was very good, with one exception: My entire family got very sick after eating cheeseburgers at the Sports Bar. "

"The public areas of the hotel are very nice and well maintained. The pools are plentiful and shade is readily available. I did not go to the beach. Too hot for me. Our room was clean. Nice balcony on the garden view. Furnishings and decor is dated and tired but the hotel has a major update planned so will get better soon. Staff accommodated our reservation request to be close to elevator. Much appreciated. "

"Staff was friendly and attentive, resort was clean but quite run down, food is mediocre but no one went hungry! No entertainment but pool was lovely and all in all we had a fabulous time!"

"It was nice and clean "

"Wonderful staff. Monica, Kenny, Ariel, Pablo to name a few were all great! "

"Beautiful property on a hill with infinity pool overseeing the ocean! All ocean view rooms, amazing breakfast each day and access to a great beach front club with gym, pool, beach. The club is however at a a different location than the main property and the hotel provides with hourly transport to and fro. The rooms are dated and bathrooma rather small and old. "

"The staff made sure to take care of us and all services. Well managed hotel and felt safe, great food selection and good facilities with things for all ages"

"Great stay "

"Hot springs are amazing. Grounds are beautiful allow at least an hour to walk around. Hotel charged us for someone else’s drink but they fixed it. Highly recommend "

"Excellent service, beautiful views, wonderful food and plenty of activities to keep you busy for days. The staff make this place exceptional. Extremely kid friendly. We were there in high season and it never felt overcrowded. The views though. Breathtaking. Worth every penny!!! "

"The hotel room was spacious and clean. The property is clean, well-decorated, and we felt very safe. The staff was very friendly and appreciated a friendly conversation. Many of the staff recognized my partner and me and remembered our drink orders. The pool is absolutely beautiful and well-maintained, but we wish there were more pool chairs with umbrellas, as the sun is very intense. The beach is gorgeous with safe swimming access, which was a huge plus. The restaurants were great, but we were...

"Love the property and staff"

"Very nice hotel with access to hot spring included. We booked a room with c checking I have to get something you’re done right you guys wanna do something? Let me see what they have. Want some?"

"My husband and I stayed here with our kids (ages 10-21) and the whole family loved it! The resort was clean, well kept, had beautiful views around every corner. The thermal springs are both easy to get to and tucked away and despite the busy tourism week, never felt overcrowded. "

"Rooms were beautiful, property beautiful, we will be back"

"Great tropical getaway. Friendly and helpful staff. Good food. "

"Llegue con tiempo, tardan en hacer check in. Si deseas reservar uno de los restaurantes a la carta, debes hacerlo muy temprano y no espere a que te respondan, debes revisar por tus medios. "

"The layout of the property was nice. The food, was ok, buffet could have used some different options day to day. The cook and serving staff were awesome. Unfortunately the only thing I found that I didn’t like was the bar staff. Long waits for drinks because they were “busy” with the younger girls and they never stirred drinks after making them. Also were very stingy on the pours, I am used to free pours at an all inclusive and these staff were using jiggers to pour an ounce. Overall, the resort...

"Clean room, amazing service, great food, family friendly!! Would definitely stay there again!!"

"Amazing hotel, the staff is really amazing and helpful. The facilities are great. No doubt that we will return next time! "