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"Well organized and helpful"

"Great hotel, will stay there again. While it’s not a budget hotel, the food and service are excellent with airport drop off and 24/7 coffee. Victoria and Agness at reception were very good at check in. Well maintained grounds, though the solar panels need cleaning regularly. Occasional power outages but solar and generator are on standby."

"The staff were very helpful. I did have to show proof that I had made payment for the booking beforehand as they did think that I did not pay. However the staff were helpful when I had questions and the room was lovely"

"Rooms are ok, staff are helpful and friendly. Some work needed on some features of the hotel to make it more appealing. Food is amazing . It’s cross to town"

"the room was clean, shower water temperature was hot; only saw 2 small roaches, one around the refrigerator and another near the bathroom sink wall. The group of young hospitality workers were very hard working and courteous. The free breakfast was excellent. The pay for meals at the restaurant for lunch and dinner was also excellent . The hotel seems to be a older structure and probably time to invest in remodeling. "

"Great place! I’m thoroughly impressed. It exceeded my expectations. Well done to the staff. They are super professional. "

"Dear Sir/Madam, I am writing to formally lodge a complaint regarding my recent stay, which was booked through Hotels.com. While Hotels.com is generally a reliable platform, my experience at the hotel was extremely disappointing and stressful due to poor handling of payment verification and communication. Upon arrival for check-in, I was asked to wait for over one hour while the hotel attempted to confirm my payment. Despite presenting clear proof of payment, I was repeatedly asked to provide...

"Excellent expect for the breakfast that needs to be looked into. Every thing else was just fine. "

"Super friendly staff and good breakfast. The rooms are a bit old and need renovation and touchups. Toilet flusher kept flushing into toilet without reservoir filling. Price too high for what you get, irrespective of remoteness of Chingola."

"Service"

"It was not good property and my colleague left the same day ."

"Yes"

"Great place for a great price. Would happily stay again."