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" The cleaning staff was wonderful. I did not have any other contact. Got my room key out of machine and checked out the same way."

"I was very surprised at the upkeep off the property and room, it was poor condition. Furniture of the room was not appealing at all, heavily damaged tables, the condition of the bathroom tub was horrible and looked dirty, I barely wanted to shower. There was hair that did not even belong to me on the floor when we got into our room on the bathroom floor, very discouraging to make myself comfortable in the room. I was very upset and disappointed as this was suppose to be a Hyatt hotel. I was...

"First time here and it was a beautiful place"

"Friendly staff. Hot tub was a nice touch. Room was clean and comfortable. "

"Not worth the money "

"Staff very helpful and kind and clean areas and safe"

"Great location and staff"

"Breakfast menu was average, liked the hotel. Quick stay, friendly staff. Clean rooms. No complaints, 2nd time stayers "

"Breakfast was a small bagel bar. The room was clean. "

"Rooms were ok but chilly - staff was friendly and helpful- shuttle service was excellent"

"Was booked for three nights at this hotel. Got there and they had given my room away. Said that they had run my card before I even got there and that it declined, which it actually didn’t, my credit card company froze my card because I thought it was fraudulent, so they canceled my reservation. No phone call or anything. Upon arrival to the hotel Expedia said that my room was still booked. The lady at the front desk was extremely rude. Called to speak to management the next day and they said...

"Huge, clean room. Great location. Will definitely return! "

"Room was smaller than expected but still decent. Easy to find. Staff helpful. "

"Room was nice, clean and bed was comfortable. Linens were crisp White. I did notice that my room was clean in places that most hotel cleaning staff miss or overlook. The continental breakfast was enough to get you going. Waffles, bagels, cereal, yogurt, coffee and juices. I would recommend this hotel for the room cleanliness and if you’re heading to Mohegan Sun as it’s 2 minutes away. My room as clean but the corners near the elevator need to be vacuumed. I would definitely stay here...

"Very nice, clean good location "

"Enjoyable stay. "

"The pool was closed for renovations. Wish we had known prior. There also was a 20-minute wait for hot water to come on in the shower. "

"Very clean and comfortable, just around the corner from the airport."

"Disappointed with our stay. We booked here specifically for the pool and shuttle to Mohegan, but the pool was out of service with no notice and the shuttle was late picking us up. When the main amenities you advertise aren’t available or reliable, it feels misleading. Would have chosen a different hotel if we knew."