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"Great stay"

"Stayed one night. Staff friendly and helpful. Room was clean and comfortable. Conveniently located about half mile from Foxwoods."

"The kids had a wonderful time. Very clean."

"Loved it!! Clean and great hosts!!"

"The front desk, check-in clerk was very rude and not nice at all. If you have a question for her, she snaps at you doesn’t matter if the question was dumb or very important. She just snapped. She also snapped and asked about the Wi-Fi how she couldn’t get on her own effing work computer because the Wi-Fi was terrible. That’s not the answer I was looking for And not only was she rude to me, but another customer had a problem with the toilet being clogged, and she handed him a plumber and told him...

"Lousy beds, no outdoor seating, over priced"

"Hotel staff and amenities made our vacation to Mystic wonderful! My wife and I loved reading around the pool after breakfast while soaking in the sun. The included breakfast was filling with a reasonable selection of bagels and cereal. The hotel itself is a great location for checking out Old Mistick village and a very easy drive to downtown Mystic. We will be staying here again during our next trip!"

"we stayed for weekend had a great time beautiful room comfortable bed amazing spa tub restraunt food and bar convenient & delicious staff very nice"

"Very clean"

"The room was spacious and nice, the staff was sweet and welcoming, parking available and they also had a nice fire pit area to sit outside"

"😀"

"I was very impressed with how comfortable the bed was. The room was very clean, but my memorable thing about that room was how comfortable the bed was! I had a great night sleep. The staff is wonderful here. Thank you, Hyatt!"

"staff and parking"

"Me encanto este lugar con parqueo muy bueno, diferente estadas para entrar al hotel desde los parqueo, las habitaciones muy limpia y muy bien cuidada, olores agradable, será mi lugar favorito en las próximas vacaciones.😀👍👍"

"We booked a three-day stay at the hotel. A few hours after our arrival, while spending time at the outdoor pool, we discovered a tick attached to our four-year-old daughter's ear. It was an incredibly distressing experience. We had to rush to the emergency room, where she was prescribed antibiotics. Consequently, she was strictly forbidden from being exposed to the sun, which completely ruined the rest of our vacation. When we brought this to the staff's attention, their only response was to...

"Staff were friendly. We were only there for one night and spent most of the night at a concert. Room was infested with ants and had a strong mildew smell. The beds don’t have mattress covers, so we slept on top of the blankets. It did the job for the single night, but wouldn’t have put up with it had we needed to stay for longer. Parking was easy so that was a plus!"

"Good breakfast"

"Old rundown hotel. Bed was ok, bathroom needed update, peeling wallpaper, rusty door etc. Didn't bother with the so called breakfast. Microwaved egg omelets, no thank you. Walls are thin, you can hear everything. Sounded like people above us were a herd of elephants, loud banging, thumping , voices etc. I called front desk to complain. Noise started around 11:30pm, finally quiet by 1:30 am until 8am. "

"My only complaint was not having a bureau in the room the drawers were small only 2 and were to close to the floor"

"Property needs serious upgrade. Shower water was dripping no power. There was mold in the bathroom ceiling Bed and pillows were great and rooms were comfortable"