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"Everything is nice"

"This is a true 5-star hotel. From the moment you walk in, the bellboy, reception staff, supervisors, and management make you feel welcome. The hotel is very clean, the rooms are spacious, and the location is excellent. I highly recommend staying here."

"It’s a beautiful hotel in the heart of chueca. Quick walk to all areas of interest. The staff is lovely. The breakfast is lovely. I got to the hotel very early in the morning and they allowed me an early check in. Considering I was up all night on a flight that meant the world to me. My only critique is that our original room was extremely small and had no windows to outside. We ended up paying more than a $100 per night to get a bigger room with a balcony with a street view. Also the...

"The double bed was more spacious than expected! The front desk staff seemed annoyed and weren’t super helpful with the locks, which are hard to open and make a lot of noise all night. The showers were full of hair and mold too unfortunately. Many hallways smelled like sewage. But the air conditioning was nice in the main sleeping room. The location was fabulous and close to grand via and Malasaña shops. Worth it for location and travel on a budget but don’t expect to feel super clean!"

"The staff was so friendly and helpful at my arrival and departure. This hostel is in such a great location - near all the art museums, train stations for short and long distances, and at a walkable distance from so many must see places. Felt comfortable and safe with how secure the building was. The room was the prefect temperature given how extremely hot it was outside. Couldn’t have stayed at a better place!"

"Best hotel to stay. Everything was amazingly good. When we did check in our room key was not working. It was little tiring. But they took it very seriously then they assigned us mini suite. Which was a wow factor. We enjoyed it. Breakfast was a feast."

"الإقامة رائعة جدا خاصة مع عائلتي الفندق رائع جدا بكل تفاصيله وقربه من المتاحف والسنتر والمطاعم والنظافة عدا خدمة الإنترنت كانت ضعيفة للأسف "

"Absolutely loved this hostel! The receptionist let us in our room early so we didn't have to carry our luggage around and the room was super clean, the beds were comfy, and decent size room for me, my husband and my son. Highly recommend"

"El hotel está en la mejor ubicación las habitaciones son amplias y muy cómodas Compartir el baño no es tan cómodo porque luego lo dejan sucio"

"My room was clean, but be careful as water spills out of the shower room since the door’s sealing is incomplete. I was satisfied with anything else. The staff were kind and polite. The bed was cosy and comfortable."

"Lovely hotel and close by the airport"

"La propiedad es espectacular, súper bien ubicada, a 10 minutos caminando de la milla de oro en calle Serrano. Dos habitaciones muy cómodas, lo mismo sala, comedor y cocina. Super limpio. La zona es muy tranquila. Me encantó y espero no perder el contacto para volver siempre que regrese a Madrid "

"Ubicación y comodidad cama."

"The air conditioning was not working properly."

"Está bien ubicada, muy pequeños los espacios. No hay indicaciones de cómo usar la lavadora/secadora y cosas que queríamos preguntar en el momento no se puede tener una conversación en el momento. Muy poco papel higiénico para 15 días de estancia. "

"Clean quiet room and friendly and helpful staff."

"What a wonderful place to stay! Great location and amazing roof top pool. Staff were ultra helpful."