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"We only stayed one night but the room was great and the staff was very helpful. Will stay again"

"Just beautiful"

"Great"

"pro Hotel is very nice, clean. con :Will NEVER stay here again. If you have a vehicle they will break your windows out and steal your stuff. Hotel will do nothing to help retain your loss!!! DO NOT stay if you have a vehicle, they don’t own parking lot use A parking agency who will also not help with damages. Worst is IM 90% sure the person responsible was a employee who constantly was walking around looking in our vehicle as we were unloading it! We all got the eeery feeling from this kid. We...

"At 8:30 in the morning the office wasn’t open. No breakfast was being served as promised. It was supposed to be served from 7-10 am. Would like a refund!!!"

"Everything was great"

"The rooms were very clean, the staff was helpful, restaurants were a little pricey, overall the stay was very nice. I recommend coming up during the week days when the rates are cheaper. The check in and checkout process was very smooth. I recommend the hotel to anyone coming up for a get away."

"Everything was great. The staff was super friendly and helpful. Breakfast had a lot of choices "

"great palace"

"Pretty decent breakfast, offering sausage, eggs, bagels protein yogurt etc"

"The women at the front desk was nice. The first room I was given looked like it had been kicked in and the deadbolt was broken. This is clearly unacceptable so I went back to the front desk and she gave me “better room”on a “better floor”. The “better” room was still gross . There were what looked like blood stains all over the couch . I didn’t even put my suitcase on it . Bottom line this place is a dump. If you can afford $30 more dollars you’ll get a much better experience somewhere else."

"Good location. Very helpful staff. Breakfast was okay, a bit boring."

"Well the whole city was out of power for 5 hours so I had to take a cold shower. My phone died window didnt open it was hot and muggy in the room. The bed was uncomfortable felt like I was going to fall off the side."

"Historical property dated and seems like they were surviving on their legacy not on service, granted there property is torn up by a construction project. Room we were assigned had scaffolding blocking view from both windows and construction equipment breaking up the bed rock right outside. We were assigned a different room. It’s outrageous that they would even rent that room even to Expedia discontinued customers. Also room have portable free standing AC units which are vented by flexible...

"Check in was great the young lady was bubly and cheerful said we didn't have to pay for parking and took our ticket for the garage. Later at check out found out we got charged $45 a night for parking. Staff the rest of the stay seemed grumpy and bugged if we asked for anything. The elevator situation was horrible only one out of two of them worked coming up and down to the garage. The other 4 inside one never worked another broke during our stay leaving 2 working elevators for a 16 floor hotel...

"Such a great place. If we stayed for more than 2 nights we may have used the well stocked kitchen to cook a meal. Such an exceptional suite and property has plenty of activities. Just don't count on the fishing pole rentals. They told me they don't do it any more. Will definitely come back if in area."

"Fantastic stay!"

"Very clean and great location. Restraint bar connected to the hotel had good drinks and good food. Staff were very helpful. Not a big fan of the scan your own items in the snack section. Items I chose were not loaded in the system and the desk person had to come over and load them in so I could purchase the items. Can we just buy them from the person at the front desk?"

"The only issue was the screen door to the balcony was old and didn’t lock. We kept the door open anyway to hear the river. I was a little concerned someone might walk in when we were asleep. Otherwise a great spot right on the river!"

"The hotel and area is very nice. Beautiful. I wasn’t satisfied with the massage at the spa considering I asked for deep tissue and paid over $700 for a couples massage. I left still feeling like I needed a massage. Other than that, the food was delicious at the onsite restaurant. The views were amazing. The hairstylist at the salon was wonderful."