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"Why are you making me take this i just want a RECEIPT!!!!!!"

"This is a truly wonder historical hotel with all the ambience. There are things they could update, but the service is great, the food was wonderful, the atmosphere awesome."

"Super clean. Friendly and helpful staff. Delicious food."

"Staff were very friendly and helpful. Loved the experience."

"Great location, but needs work. Walls are thin and not everything worked in our room."

"The rooms were okay had to request bath towels and there was loud music homeless people walking around just was disappointed but employees were nice and the breakfast was good ladies were extra nice"

"This property was advertised as a 4 star hotel. It was not. The "Deluxe Room" I paid extra for had a filthy carpet with gum that had turned black because it had been there so long. The blinds were also filthy, torn, and did not work properly. The air conditioner was an old window mount that did not cool the room properly. Even though I had a deluxe room, I had to ask for extra towels for me and my partner because they would only put 2 in the bathroom. The second day we were there we had...

"We were not given a Iron board and stand. Room was super hot when we got in. And we had luggage that we had to haul to upper floor."

"Staff was very friendly and helpful. Lots of parking on sit and very close to the town. I was able to walk 15 minutes to the Estes Park visitors center easily when I didn't want to drive. Each room has a picnic table and lots of area to sit outside. Breakfast was basic- bread, yogurt, waffles but got the job done. The rooms can be a little hot as they use window units. Lastly each room leads directly to the outside."

"They charge $10 for parking which I was not aware of until check in. There was additional charges/ $71.21 to my Card that I don't know what it is for, still trying to figure that out. The Hot Tub is broke. The Pool is very dirty. The Ice Machine isn't working. The Elevator gets very confused on what direction it should be going and is SLOW. The overall cleanliness of the facility needs improvement. The Waffle Maker doesn't work. Very Limited selection for what they do have for Breakfast, which...

"Very nice hotel and excellent customer service!"

"Great location"