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"Staff: very friendly. They are very responsive to my questions. I managed to ask for pick up service just several hours before my arrival. They are able to entertain my request. At the property, staff is very friendly. I feel at home. Location: the onsen hotel is near utsumi station. There is a free pick up service from the station. A wonderful sea view from the room. Can walk along the coast anytime. There are a lot of restaurants nearby. But we chose to dine in at the hotel....

"Clean room, good Japanese breakfast. I didn't get a chance to check out the bath house."

"The staff treated me so well. Working with me even with a language barrier. After a few weeks of the Tokyo and Osaka life, that place was a slice of heaven, my only regret was not staying longer. The baths were nice, the place was super clean. Transportation to get there is a bit difficult, but that I think is what makes this place attractive, since it's in such a nice, quiet part of Japan. Going there during the Sakura season was amazing too. "

"客室は清潔で過ごしやすかったです！"

"また行きます。ありがとうございました。"

"落ち着いた館内で、部屋数もちょうどよく、部屋の中も清潔で、リノベーションしたかのように整っていました。"

"We booked very late to stay at the Wakamatsi"

"Great food and entertaining staff! Ocean views were beautiful!!"

"この度は、こちらの勝手な都合で帰りの船に合わせて朝食を1時間も早めて用意してくださり何から何までお世話になりました。ありがとうございました。"

"The hotel is situated 200 mts far from the beach. They have inflatable toys/ donut like that they lend them at NO cost. If you are traveling with little ones they also have sand toys . We chose a western room. It is spacious and clean. Has air conditioning and towels, fridge, table, etc. The hotel is a bit aged but everything works. And the people that manage it are AMAZING, super friendly fly and helpful. They usually get you from the pier and back again at no cost. They have washing...