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"Nice platform to view the sunset. Helpful and friendly staff. Beautiful facility in a beautiful setting. Great breakfast and dinner buffet. Overall, it was a wondeful experience!"

"There are multiple buildings in this property, all require a bit of walking. Make sure that you don't carry a heavy suitcase. As the property is built along the mountains, some walkways can be difficult with heavy luggage. Yet, the friendly staff will drop off the luggage as close to the buildings as possible. There is no restaurant close by but the property offers hotpot dinner (one person per pot) which is pretty good, big portion too. Since the property is deep in the mountain, I would...

"The hotel was spotlessly, clean, the pool and hot tub on the rooftop were wonderful, particularly when you watch the sunrise. The rooftop bartender was engaging and entertaining, very fun. The staff at check-in and check out efficient, kind, and delightful."

"Our family of 4 really enjoyed our stay at Tea Cloud. The room was the largest room I have ever seen in Asia with 2 very comfortable KING SIZE beds. Mr. Liu was very helpful and friendly. Reading the reviews I had noted some complained of thin walls; however, I am a light sleeper and did not have any issues with noise interrupting my sleep. We also had a wonderful tea tasting and bought some aromatic oolong tea. If you are looking for a place to stay in Alishan, don’t hesitate to book with...

"The staffs are super friendly and really warm. She gave us all the required info to see the sun rise which is just 2 min walk. You can also see the tea garden there. The property is decorated with beautiful plants and lights. It is truely magical like I were in the fairy tale. The room is clean. Many parkings there. We were even able to see the flyer flies at the backyard. It was really 👍👍👍👍. Breakfast was great. It was a very good value for the price we paid. I would stay longer...

"Beautiful location for watching sunset and local tea plantations."

"There was a night firefly walk included and guided hikes as well. The staff was great and spoke English well, but also spoke about us in Mandarin not knowing we also understood. Only mentioning that they were surprised we would show up in Taiwan with such a horrible president. While we agree about the horrible president part, it was still a bit rude. The room had a rustic feel, and we were able to have the cool mountain air come in the windows when it wasn’t raining too hard. Hard rain made the...

"早餐種類多樣，食物美味"

"乾淨客房，員工認真，離二延平步道 0K起點很近 "

"阿里山だから仕方ないとは思うけど　値段に比べて　とにかくひどい。 古いし　設備もない 部屋にベッドが有るだけで　冷暖房もない 唯一評価できるのは　浴槽が有った事と阿里山駅に一番近い事。 朝食は阿里山駅近くの飯屋に行って食べる。 食べられたのは　トーストと豆乳だけ あとのおかず類は　正直たべられない。 "

"服務人員態度很好"

"臨時訂房前往，價錢可以（當然不能和飯店相比），房間是乾淨的，隔日要去阿里山，休息一晚很可以，床棉被是舒服的。地點很優：房間看出去就有老街、山景，後面陽台也可以看山、吃東西休息；老闆會提供隔日 日出時間和火車時間，洗手間和淋浴一起有些小間無乾濕分離。"