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"We had an incredible stay here. The pools were beautiful and well kept. Food was good, of course pricier than local options but still fairly priced and fresh. The landscaping and grounds and boardwalk were a dream though. Amazing work they have done here. It has to be decades of tending and pruning. The property manager was able to help us with our tour plans as well. We found cave tubing and ziplining through her connection to be cheaper than booking online."

"The property grounds and staff there made the experience amazing and memorable. I only have an issue with a couple small things. My toilet broke on the first flush. Housekeeping was quick to fix the issue however. Also, I can tell the towels were cheap, the dinner rolls at the restaurant were microwaved, and the in room bar snacks were old. It would be nice if the owner invested more into these small details. For the rate per night, it must compete well with other luxury hotels. Overall, great...

"Staff (Larry, Elvin, David, et al.) were incredibly friendly, food was amazing, the property was beautiful and entertaining on its own, with the plants and wildlife. We had a wonderful stay. "

"Beautiful resort"

"The staff were fabulous."

"The resort is in a delightful location. The location makes you feel like you’re in the middle of the jungle. Laying in bed listening to Tucans calling was amazing. The pool is amidst trees with lots of local birds, including tucans flying overtop. A nice hiking trail on the resort. Close to all the local activities with pick up at the hotel. The cabins are privately located apart from each other and the kitchen amenities allow you to cook in the room if you’d like to. The restaurant has a...

"Outstanding resort and grounds. Entire staff was friendly and very helpful throughout our stay. We enjoyed the service and fresh food at the Grove restaurant. Hiking, biking and kayaking activities made our stay a wonderful experience. At night they had candles lights around the grounds. Very beautiful property! "

"Le site est isolé et en pleine nature ce que nous avons adoré. (45 minutes de San Ignacio) Les options de marches en nature sont nombreuses et très bien balisées avec en prime des baignades dans des sites enchanteurs. La nourriture est typique et excellentes. Toutefois, certains prix sont un peu élevés. Le personnel est avenant et attentionné aux moindres détails. Un séjour que nous recommandons à proximités de plusieurs attraits (Caracol et Big Rock Falls notamment). "

"We didnt spend much time in the room other than to sleep. Don't stay in room 24!! Every night there was a full choir singing very loudly until 9pm at night The one night they were singing nursery rhymes, for no reason. The room was right next door and felt like they were inside our space! The up side was the air conditioning was great. We stayed in a Junior suite, so it had a 5 gallon water bottle which we appreciated. There was a kettle, so I brought oatmeal with me for a quick breakfast....

"El lugar es precioso, tranquilo y cómodo. Las cabañas están al 100%, todo muy limpio y agradable. El personal es muy atención y servicial! Y la comida estuvo deliciosa (cena y desayuno). 100% recomendado"

"Amazing setting in the jungle, our room overlooked the river alongside the property, great experience overall! Staff were very friendly and helpful! Food was great! Lots of adventures to choose from!"

"Our family stayed at Mystic village last week. We had two units next to each other. The staff was amazing and the overall resort exceeded our expectations. Loved the bar and restaurant which was overlooking the river. We had several day trips and the resort coordinated for us. Pool area was nice after a long day of touring. "

"We had a great time. The resort is very charming and we saw many amazing birds."

"It was a very good hotel. The location is excellent. The rooms were very clean. air-conditioning worked very good. No problem parking all the people were friendly and helpful. I would definitely stay here again. It would be nice if they had a little bar on the roof of the hotel have a cold beer or drink of some kind after you got back from one of your adventures in the city, but there’s lots of places very close to get something to eat or drink "

"Jaguar Creek was an absolute gem!!! Not only is the location spectacular, but the staff are so friendly and accommodating. The location was so beautiful and relaxing. Onsite there so many beautiful plants and a couple of hiking trails that are recommended to really explore the area. The food is delicious and the menu changes daily. The cabana was clean and neat and I just couldn’t get enough of the location. Mostly, the nights were quiet but you do hear the howler monkeys from time but it just...

"The hotel was pretty modern and new. The double suite was very large and beautiful. It was a pretty quiet, family business and the staff was so nice and accommodating. It felt like staying with family. The food was delicious as well. The area is pretty isolated, but a short cab ride can take you to town for groceries and restaurants. Super refreshing and pretty pool, and the beds were SO comfortable. "

"We had a great stay at the West House overall. Good location if you want to be able to walk around San Ignacio (probably the nicest hotel in that area). The reason for the mixed review is that we had something “go missing” from our room during our stay. It wasn’t something that we would ever bring out of the room with us and the worst part is that it was inside one of our bags when we left the room, meaning someone either went through the bag and took it or it fell out during the room cleaning...

"Very nice property with great staff. The amenities are a bit expensive and remember that many cabins do not have air conditioning. This can be uncomfortable during the hot months. "

"Amazing property, I loved the on-site access to five sisters waterfall. Just be aware that there is no air conditioning in the rooms."