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"Clean room. Rustic setting with beautiful surroundings. Great water pressure in the hotel portion. Staff responded promptly to WhatsApp messages. Not too far (30 minutes drive) from the town of Pucon. I would have liked to have had access to a kettle to make my own coffee and tea in my hotel room (they had these in the cabins) and an iron to press my own clothing as this was a wedding event. I did use the hotel laundry services to re: press my suit and shirt and they did a great job for $10....

"Staff is very supportive. The breakfast is organized by shifts. The rooms were clean, with new towels every day. There's free parking and the hotel is close to downtown, just few minutes walk. Very nice experience "

"This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions...

"Sim"

"Stunning views, world class food. Stuffed trout was amazing. We loved our relaxing stay there. Good pool and sauna. Fabulous staff. "

"Un lugar muy tranquilo, cerca del centro , cómodo con todo lo necesario. Súper recomendable. "

"Das Zimmer, die Umgebung, das liebevoll zubereitete Frühstück und die Freundlichkeit des gesamten Hotelpersonals. "

"An awesome location. Stayed a little before the season so it was quiet. Excellent location, the domo was very comfortable, breakfast was delicious and the location was perfect. "

"Truly amazing hotel. Staff/Food/Trips can't be criticised. Hotel helped me to arrange a trip to climb Villarica Volcano. The guides they use to climb the volcano are top notch also"

"La propreté, la qualité, la superficie, le confort, le chauffage, l'eau chaude. Tout est positif, "

"Great large and clean room. Friendly and very accommodating staff. We had very nice and quiet 3nights and breakfasts. The only thing to know was that the hotel is located a bit out of Pucon and if you try to get to Pucon in the evening you will very possibly hit traffic at tge entrance of town. Except that, everything was great"

"Cabañas muy bonitas, amplias y cómodas. Un Parque hermoso muy bien cuidado o y con juegos para los niños y piscina. El personal siempre atento y agradable. Gracias por todo."

"todo estuvo perfecto. un hotel muy bonito y renovado. Además, tuvieron el detalle de prepararnos el desayuno bien temprano porque teníamos que salir muy temprano. Muy recomendado!"

"There’s nothing I enjoy more than coming back to a place after two years and being remembered. Everyone was eager to provide anything I needed, from towels to every small detail. I truly felt that the staff went above and beyond to make me comfortable. The rooms were perfectly clean, and the location is fantastic. If you’re going to Pucón, I don’t think you’ll find a better spot."

"Nice room, quiet, good breakfast, nice efficient check in and out, nice service, clean and modern and convenient to many nearby restaurants "

"Ubicación privilegiada, a pasos de todo: playa, restaurantes, tiendas y Casino. Excelente ambiente, el anfitrión muy simpático y preocupado de los pasajeros, habla Francés, Inglés y obviamente castellano. El precio muy conveniente ya que los precios se eximen de IVA."