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"Average Hotel in a good location for Business. Check in was slow and Room electrics had two separate faults."

"From the outset the reception was chaotic with lots of noisey people. I had to queue for self check-in. I queried why there was a £5 car parking charge when this hadn't been pointed out prior to my booking. I asked why this was and he said because I booked with Expedia. So be careful. The hotel was tired and not worth the money."

"Great location. Staff brilliant. Breakfast wonderful."

"The room was beautiful and breakfast was amazing "

"Poorly decorated and maintained room. Smelt musty. Dirty. Would not stay again but got stuck travelling later than planned so had to stay. "

"Welcoming staff. Clean room. Nice and warm. Great pub. Good value. "

"Rubbish was found all over the floor (plastic nails, bottle of water under the dressing table, half eaten cookie), bed extremely uncomfortable, food in the restaurant salty(when sent back the tone was like I was asking for more food, rather than trying to rectify error politely), no idea how this place is 4star, would never go back. Spa just re-opened after refurb, but works still going on, debri everywhere, smell of silicone in the changing room revolting. Staff on reception and spa lovely. "

"Overall a great stay as always. Vegetarian options limited for the evening meal. Staff helpful and welcoming , room lovely. Lovely garden in the sunshine, oh and great beer!"

"A little bit down at heal but apart from that it was neat clean and tidy."

"Nice place to stay if you intend to be near to the main landmarks"

"Accommodation food and staff were all exceptional as always. Already looking forward to our next visit "

"Spotless room , staff friendly and helpful "

"Staff"

"The pictures online are nothing like the hotel when you get there the hotel needs a makeover. It says that it has two restaurants but in fact, the breakfast is only open till 10:30 in the morning and the brasserie was only open 2 times and I stayed a full week. It atates that it has a gym which it does not and hasn’t been working for years. The rooms are very dingy stuff caked and stuck on the walls. The carpet, the wood flooring, the tile all is just very old and not well kept. One of the...

"Very nice staff and amenities were great. Lovely room and easy parking "

"Effortless access to our room. Nice little welcoming touches such as welsh cakes"

"Our experience was good settee was a bit uncomfortable, bed was was great not much room in the bath room "

"The room was ckean and comfortable. Staff very friendly and helpful."