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"Great sized room. Friendly staff in Reception and in the bar."

"Excellent "

"Very friendly team who work at The Grand. Great rooms. "

"Annex room window did not close. Lift was very rickety. Single beds were not comfortable. Shower leaked onto floor."

"Friendly staff, lovely reception and bar / restaurant area. Rooms a bit dated, but large, quiet, with comfy bed. Breakfast decent. "

"Welcoming staff. Clean room. Nice and warm. Great pub. Good value. "

"Staff"

"Our experience was good settee was a bit uncomfortable, bed was was great not much room in the bath room "

"Beautiful room, clean and homely, had a wonderful stay, staff very helpful and food is fabulous...can't wait to return ...Thank you."

"Efficient staff. Comfortable accommodation. Delightful food. Very relaxing. "

"Excellent bed, good room (no. 8) and quiet at the back. Bathroom needs work, a heated towel rail would be good to be able to dry the towels. Window frames were very dirty on the inside."

"Plenty of parking Very up market feel hotel but family friendly Breakfast staff were super attentive and very professional "

"The hotel is very tired and is in need of a complete refresh. Curtains in room were stained and shower was very old. Windows are not double glazed as there is a lot of noise from the traffic outside and we were on the 7th floor."

"Nice spacious room, plenty of amenities at hotel including restaurant "

"Nice hot tub"

"Room was clean, staff very friendly, food was very, very good at the pub... Things which need a little improvement.. Tired furniture Tired decorating and maintenance "

"Amazing "