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"we liked the pod idea...but could have done with a small chair in there as you could relax and either had to stand up or lie down. Even a pull down chair attached to the wall so we could share it....apart from that it was clean and comfortable....and location was great"

"Phone key did not work for the entrance the entire time of our stay. Had to walk to go get a physical key - fine for me, but hard for elderly parents. No option to deliver the key was provided, which is an inconvenience for $700+ per night hotel room. Otherwise, the hotel room itself was great - remember that there is no elevator."

"Lors de mon arrivée, je n’ai pas apprécié qu’il ne trouve pas ma réservation. Ils nous ont proposé une chambre à 2 lits simples ce qui ne correspondait pas à notre réservation. Ils ont fini par nous donner une chambre avec un lit double."

"My stay at Grandi Hotel was excellent. A lot of people checking in and out, however the wait wasn’t too long and the staff were helpful and friendly. Stayed for 3 nights. Rooms were cleaned daily upon request and it was quiet on the 5th floor. Bar staff were also helpful and offered great service. Overall highly recommend if you want to stay in that area of Reykjavik."

"Yes"

"Centrally located hotel. Many restaurants and cafes close by. Excellent bakery across the street. Very small rooms. Quite uncomfortable pillows. Very hot room and no thermostat to control room temperature. Not a 4/5 star hotel."

"Great location for downtown."

"OK"

"No access to hottub"

"Staff were super helpful with swapping my booking round so that I could have a bottom bunk after the first night as I struggled with the ladder due to an injury."

"OK"

"The staff were excellent and very helpful"

"Great location. Comfortable hotel."

"Great stay."

"We arrived by private transportation. The staff was friendly, however they promptly communicated that they were overbooked and were going to relocate us to another property. They paid for a taxi to the other location. The other location was adequate. We had planned for the original location based on proximity to the cruise port, shopping and restaurants. We ended up having to walk further for a restaurant and pay more for transportation to the cruise port."

"Room was clean but because of the post pride parade party the hotel was a bit of a mess. The outdoor top deck had broken glass, cig butts, etc. And, it needed some seating. The shower in the standard room is a joke. Tiny and the entire bathroom gets wet when you shower. Very quiet and a good location"

"Unlike a lot of European hotels, this hotel has large rooms. Best king size beds anywhere. It’s also in a great location, being close and within walking distance to everything. Staff is wonderful and will help you store your luggage so you can explore Reykjavík. Would stay here again! There was nothing to dislike."

"The two rooms we had was in the new wing of hotel and still under construction. Accommodations were very nice. - e.g. heated bathroom floor and comfy beds but waaaay too many light switches. Continental breakfast was quite good, too. Would definitely stay here again at Viking Hotel on future visits. Very helpful staff/servers!!"