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"Hotel was in a good location. Parking at hotel to get checked in was a nuthouse"

"b"

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"We stayed here for 1 night over the long weekend. The parking fee is a $100 for valet or $35 for self park but then they will shuttle you to the hotel. This is a very odd request. The elevator is unsafe to use as well leading onto the top floor. My booking was supposed to pay at property,I asked to split it between other cards and the receptionist simply said no."

"It was ok"

"I had very good experience, location, cleanliness, service, staff and breakfast was all very good. The hotel does not have a parking lot, but there is parking lots with in minutes walking, I encourage the staff at the reception to know more about to be able to give good details about how to park so the client s don’t be worried about parking, thank you"

"Staff was excellent, very helpful, great check in, friendly staff. Clean nice room in a convenient location to all amenities and transportation."

"The room was very dirty and it needs lots of remodeling"

"Liked it. Very nice. Food all around casino across the street perfect"

"Rooms are always clean, beds are comfortable. Staff is very friendly and accommodating. Got a free upgrade without asking. The breakfast is a little expensive even for a buffet style. Found out this time that there is a little book exchange library in upper lobby."

"Fri-Sun May long weekend stay with my young son. Pros: Room was clean, everything in working condition. My son loved the pool, I enjoyed the hottub. Pool is not heated. All amenities are walking distance. Food, activities, attractions, lots to do all in a short distance. Cons. Limited parking at hotel. They do offer paid parking off site that's a few mins walking distance."

"Room and bathroom was dirty "

"The foyer and outdoor eating space very nice. Unfortunately we had an older room. They were ongoing room renovation. Our friends got an updated room. We did not. Otherwise all hood. Hotel in close range to harbor"

"Like the location and staff."

"Hyatt is a 4 star hotel. It was so clean, spacious, and had so many amenities! We will definitely be staying with the Hyatt again."

"Execellent"

"Nice property in a convenient location. The water pressure in the shower was disappointing for the price paid. Sound leaked from other rooms more than i thought it would."

"Nakitah, Alicia, Sebastian and Jack were amazing and so helpful! They really go above and beyond to ensure a positive and enjoyable stay for all the patrons. I highly recommend the Banff Rocky Mountain Resort for your next stay!! Thanks again so much. Especially to Jack for taking my dog for a walk while I was in the hospital. You guys made our experience amazing!"

"Staff was great and rooms were just fine for the price."

"Elevator was out of service, in the parking lot no signs of what to do and door to other building was locked. We had to walk everywhere in the parking lot and ended up exiting where cars come in. Incredibly inconvenient and annoying."