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"Check in is a bit of a wait as it is quite a large hotel, so be prepared for about a 30 minute wait in line minimum. Other than that the staff were friendly and helpful, the room was astounding and the view was the best I’ve had in Niagara Falls by far. Ice machines are on every floor. The hotel is remarkably clean. Parking was expensive onsite (90 dollars after tax). Would recommend parking offsite for 10 bucks as a much cheaper option. All in all it was a beautiful hotel and we were very happy...

"Great location"

"Best thing about this place was the view. The lobby and restaurants are really dated. Breakfast omelet was CA$40! very over priced. Awkward separate elevator to get to flr30. Gym is in a different hotel. GoogleMaps address is incorrect. We were lead to a different place. Tower Hotel even knows about the problem but don't mention it when booking. I would not visit this place again."

"Room was very small and tight despite it being called a “ superior” room. However it was clean. All staff were very friendly and helpful. Staff really stood out. Breakfast buffet was good with a lot of variety. "

"The AC only had heat for some reason so it was super warm until I asked for help and they provided a fan."

"Lovely stay in Banff! The hot tub was incredible, the cave was very unique and the lights at night were the best part. We stayed in a superior room with balcony that overlooked Tunnel Mountain! Also great to be on top of Chilis. One of the best stays we’ve had in awhile! Plus free bus passes made getting to the attractions very easy. "

"Breakfast is delicious! Room is clean "

"The shower was extremely small. I am only 5 ft but my husband is 6ft and it was difficult for him to move around. The bed was comfortable, but the blanket or comforter was really thin."

"Great Staff"

"No parking"

"Breakfast was ok but I would expect more options money wise. "

"Beautiful hotel , helpful staff , delicious breakfast . Hotel is walking distance to a lot of good restaurants and also a stop for Hop in hop off Big Bus!"

"Awesome"

"It was beautiful, the staff in all areas were attentive and friendly. The location to the Blue Jays stadium was within a 15 minute walk. We really enjoyed our stay."

"Love this place"

"Very clean hotel"

"All great as always"

"Ideal hotel for Downtown Toronto. Handy for public transport, especially for Union."

"Restaurant on site is amazing. All the staff I encountered were great and accommodating. Amenities were kind of on the meh side as I went to go use the gym and a couple of the machines would not power on also, the indoor hot tub was not working in the indoor pool. I have stayed here before and I will definitely stay here again, this is my second visit to the location. Thanks for everything!"

"Very nice property and excellent location "