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"The properties location near the falls was nice."

"Expression en langue française dans Canada bilingue. C'est grand irritant à corriger"

"Great view of the Falls! Nice to have the coffee/tea bar in the lobby. Sauna was very slow to heat up when we visited at 9am -left 30 min later and still wasn't hot. Swimming pool was a nice temperature. Hot tub could be a bit hotter with stronger jets."

"What a beautiful place to stay! The views we had from our room on the 22nd Floor of Niagara Falls was outstanding and truly memorable! Room was just perfect! Thank you for a wonderful stay!"

"You’re paying for the view and location. Worth it if that’s what you’re looking for. They don’t clean your room unless you ask. I’ve ever experienced that in all my travels. Complimentary waters also just ask. Parking is crazy so valet your car."

"This hotel was good and clean"

"No comment"

"After traveling for 6 hours we were told that the hotel was booked due to flooding in another part of Canada. We were moved to a different hotel. Hyatt Regency and our room was nice. The view was amazing!"

"Very clean and excellent staff. Slow elevator, inconvenient parking and the pool was overcrowded"

"Check in: friendly and efficient. The room: clean and adequate. However… The main reason we stayed was for the pools. This was where my review goes down hill. There are five pools: The lap pool - Small The Hot Springs Pools: All Ages Pool - I didn’t bother going in as it was packed. Adults Only Pool - noisy and crowded. For a hot springs - the temperature was tepid at best. There were patios to hotel rooms just off the pool (almost like cabanas). Loud music was being played by...

"breakfast is not great for the price"

"great view. helpful staff. The bar was also great"

"Overall an enjoyable experience"

"The hotel staff are very friendly and helpful. Hotel facilities have been upgraded and adequate."

"Awesome place to stay at."

"Another amazing stay at our favorite hotel downtown. The staff and service were incredible. We look forward to our next stay in a couple of weeks!"

"The rooms claim to be sound proof, and to a point they are. You don't hear anyone in the next room, but you can hear people in the hall or feet thumping from people in the room above you, if they're running around (I'm assuming it was children or teenagers). The sliding balcony windows need a better seal as there was secondhand marijuana smoke coming in from the ground floor... I was on the 4th floor. All-in-all, decent stay."

"The stay was great! The staff was always helpful and friendly! We had a Junior Presidential suite, and the view was gorgeous! We definitely recommend staying here!"

"Great hotel, aside from the fact that you cannot set your own room temperature without it manually turning off the ac after two hours, and setting the room back to 73 degrees in the summertime! As well, I believe you should not be assigning rooms to adjoining rooms of large parties when they are not with that group. I understand if the hotel was busy, but zero sleep was had with people yelling until 4am!"

"Amazing stay..mountain view from our room was spectacular. Very polite employees..very professional. Coming back here in the fall!"