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"well ，i lost a hat at lobby and it’s not find at all"

"All was amazing"

"I booked a city view room for a conference. It ended up being a tiny internal room next to the elevator. My window looked out to the hall of my conference (photo attached). It was very loud and I was kept up by the elevator all night. While I was there, I was out of the hotel from 8-4 each day. And when I came back each day my room had not been attended to. The shower was designed poorly and I had to use towels to keep the water from the shower from going out into the hall. On the last day of...

"Awesome"

"Beautiful views and clean room with very helpful staff."

"This hotel is very dated and needs improvement. Beds are good and clean but the rest of the suit needs updating. It's dark, the taps were dripping in the shower and kitchen and the towel rack fell off the wall. The couch looked dirty and was frayed on the skirt. It was hard to sit on it. Great location though, loved the walk down Banff Ave."

"Super"

"Excellent experience, beautiful hotel, lovely staff! Even at their wonderful buffet breakfast we felt a little overwhelmed because the sitting area felt a little too intimate with close seating, but the lovely staff understood and placed us in an area with more privacy. The only thing i could say thats not positive is their sliding bathroom door in the hotel room felt loud to open and close in the night while my husband was sleeping, and i didnt feel like it was very sound proof for Bathroom...

"Nothing to complain about , really"

"Great place to stay"

"Looks newly renovated. Excellent location. Had a beautiful room overlooking the 2 niagra falls. Would recommend this hotel highly!!"

"I love to stay in Hyatt with Falls view. Clean and spacious room, very comfortable with everything. Just too expensive for parking. You will be charged for the bottle water if you are not Hyatt members."

"Great place to stay although expensive"

"The historical side of the property is less optimal. Stuffy rooms and window that face an inner courtyard."

"Stayed at the Pinnacle Harbourfront on a recent Vancouver trip. The building shows its age, but the renovations have held up well and the rooms themselves were genuinely nice: comfortable, clean, and a solid waterfront location. One frustrating note though: I paid for overnight parking and still came back to a parking ticket on my vehicle, which shouldn’t happen when you’ve already paid the hotel for the spot. Decent stay overall, but the parking situation needs to be sorted out."

"Good place just to sleep and shower, the hotel is really close to a ton of bars plus some food spots!"

"Very old property. Not well maintained. Felt like a two star at best"

"Good location, quiet rooms despite being right downtown"

"Nice clean room and loved having our own kitchen. We didn’t use any of the amenities but they were clean enough. This was our honeymoon trip and we were greeted by a complimentary bottle of Prosecco in our room, which was a nice touch. We also loved having free parking onsite. Unfortunately, we didn’t have a great checkout experience which knocked our rating massively down. We had prepaid for the room on Expedia months before our trip, but when we checked out we were then charged again for the...

"Overall good"