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"Will stay again"

"It was very clean and welcoming, making it a comfortable place to stay. In a prime area to take in what Niagara Falls has to offer."

"Clean room"

"The experience was not at all good, the front desk on checkin two gentleman were extremely rude, There after When i called in for just an extra glass coz our 4 people room had only 2 glasses they will charge extra for just a empty glass which eventually they didnt and a room service guy gave as a small gesture."

"Na"

"Excellent staff, hotel is a bit older and room was a dusty in alot of areas. Rooms not very sound proof could hear guests all around us. Courtyard was right outside our room and the lights never get turned off and the curtains were ripped and let in alot of the bright lights. Beds were comfy, and we liked that every day housekeeping left us new bottles of water."

"Staff are super helpful. The room was lovely and the bed comfortable. Location made it easy to come back and forth to downtown by transit super easy."

"Great location and the hotel served its purpose well without being spectacular. They tried to not honour our Expedia reservation price (and charge us way over), and we nearly didn’t notice (they tried to slide the price hike through) so it was a slight hassle at check in but were able to get our original rate."

"We were granted to change our room. Noted a tear on the single sofa."

"Luxury King room has wet floor and mildew smell. We were assigned a new room that was better. Made coffee the next morning and no spoons, had to call down and nobody answered after trying 3 times to concierge and room service. We used a pen to stir our coffee. This not a 5 star hotel as stipulated online it’s maybe 3.5/4 at best. Elevator to parking was disgusting and dated."

"Family Friendly"

"Excellent séjour ! Planification parfaite pour le parking, hôtel propre et super localisation ! Je recommande de ne pas aller manger au IHop de l'hôtel vraiment très cher!"