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"Our family had an amazing vacation here! Everything was clean, comfortable, and well maintained. We absolutely loved the jacuzzi—it was the perfect place to relax after a fun-filled day. The atmosphere was peaceful, and our whole family had a wonderful time. We will definitely come back again and highly recommend this place to anyone looking for a great family getaway."

"Located near the falls. Many restaurants and attractions within walking distance."

"I booked almost a month in advance and made several requests for a Falls View room because my family was visiting me from back home, and I wanted to make their stay special. The property assured me that I would have a river view. However, when we arrived, the room’s window showed only a tiny glimpse of water, which they claimed qualified as a river view. Unfortunately, the experience at the front desk was equally disappointing. The representative was not understanding or accommodating and made...

"Plan in advanced! Be specific on room amenities and such and ensure it is in black and white."

"There is a way going to casino"

"We loved our falls view room. It was small but beautiful and elegant. We didn't want to leave our room."

"Everyone was very friendly. My room was clean. Clear communication and expectation set before checking."

"not clean at all…."

"Everything was good. Great views from our room. All staff encountered where very friendly and helpful. Room and beds very comfortable all clean."

"Spacious. Great view of the Falls"

"Perfect location, right in the midst of many restaurants, coffee shops, shopping and more. Very easy walk to the harbor front, cn tower, aquarium. We’d stay here again in a heartbeat."

"The location was perfect, and the staff atbthe check in were amazing. The rooms were.fine, standard hotel rooms...with no real concerns. One very problematic thing occurred however. The smoke alarms went off at 1:30 in the morning. The speakers alerted all guests that there was indeed a fire and everyone needed to evacuate. When we got to the lobby, an employee locked one of the exit doors right in front of us, and have us.no directions. My 14 year old was terrified with what was happening, and...

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"Amazing help from all staff"

"Pool wasn't the cleanest but good location, decent restaurant."

"Room was very well kept staff very friendly they were very accommodating and lots of things to do for all ages it was a very nice experience"

"The location was perfect to either walk into town or drive out of it to see other major points of interest. Was able to eat, shop, hike, bike etc without any trouble. Staff was very alert to the fact it was Canada Day and that there were things tourists needed to know so not to be inconvenienced and they were on top of it from the jump. Highly recommend"

"Very comfy bed!!!! And the amenities were great."