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"great experience"

"Upon checking into my “standard” room was not acceptable. For a hotel that charges $300+ a night for any of it’s hotel rooms there should never be a room that is less accommodating than a motel room. However once management was informed of my concerns I was immediately moved to a more comfortable, clean and accommodating room. The remainder of my stay was very pleasant. The location was perfect. The food in the bar area and cafe was very tasty. The staff was more than helpful"

"The room was very clean. There was no weird smell. Would consider booking again!"

"The staff were very kind and efficient! I was able to check in early with a complimentary room upgrade. Everything was well maintained and great area for the bus system."

"Service is not good enough"

"Despite an outdated room, the outdoor pool and covered patio was very nice. Also located in a very scenic area."

"Stayed for 2 nights at Harrison Hot Springs Resort Hotel. The check-in process really needs improvement. Perhaps they need more staff, but the line to check in snaked through the entire lobby. There were only 2 people (sometimes 3) to check people in. I waited in the line for 45 minutes. There were A LOT of very unhappy, stressed out people. Our room was good - 2 queen beds in the East Tower. Room was clean, the cleaning staff were excellent and extremely helpful. Comfortable beds, great AC....

"Older and poorly maintained hotel. Felt dingy but very close to the waterpark."

"Amazing views of falls! Cant beat the view!"

"Watch out for hidden fees"

"Our room with 2 queens and a bunk bed was huge! I couldn't believe the size of the bathroom also."