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"I recently stayed at Hilton Niagara Falls/Fallsview Hotel & Suites for 5 days. While the location was convenient, my overall experience was disappointing. Housekeeping only came twice during our stay, which was not enough for a 5-day visit. The AC vent/filter in the room was also very dirty and covered in dust, making the room feel poorly maintained. In addition, the lobby had a strong vinegar smell because they use vinegar for cleaning, which was unpleasant.The strong vinegar odor in the lobby...

"Beautiful, clean and safe hotel! We just loved the hotel! The only downfall was that the reception staff wasn't as friendly because they were overwhelmed by the traffic it was receiving. Yet, I have to say that the cleaning crew were just so professional and courteous! They should be at the front of the house."

"Parking is not easy"

"I liked the location of the property overlooking the falls. I did not like the fact that I arrived at the property at 4:10 pm to check in for a 4:00 pm check in, and my room wasn't ready. I finally got into my room at 4:50 pm. If check in is at 4:00 pm then my room should be ready then. Also I didn't like the $50 parking fee per night. It cost me $100 in parking to stay for two nights. What a gouge! Not to mention they did not have any accessible towels in the pool area. They did finally bring...

"Superbe hôtel pour voir les chutes. Étions au 28eme étage. Par contre le parking est cher. 40$ de minuit à midi. Le seul avantage est que les chutes sont juste à côté, et que l'hôtel a des réductions sur les restaurants aux alentours. À pars ce petit bémol le personnel est serviable et gentil."

"The hotel was nice but the room and amenities were quite dated. The hotel is on Banff Ave and is about a 15 minute walk to downtown. They do provide the guests with bus passes so they don't have to pay for parking downtown. We loved the fact that it was more on the residential side so street parking was easy to find and it was quiet at night. We had a treat one night when a bunch of deer showed up at our steps and started eating the grass right outside our room."

"Frühstück super, Lage sehr gut."

"The breaskfast and staff are amazing ."

"As always I love the pools, just be warned during the day it’s quite loud with kids playing and at night it can get a bit rowdy. The view in my room was amazing and the staff was great. We ended up getting an upgrade as it was our anniversary. The room was spacious and it was clean but it was quite dated and I did notice some cob webs. It didn’t affect our stay but I could see being upset if we had paid the price of the upgraded room to have cob webs."

"Excellent location in Niagara. Staff were friendly and helpful. We received a room upgrade that was wonderful and unexpected. I would recommend this hotel for families."

"The Wyndham transferred me to the Hyatt for some reason. The team at the Wyndham were very nice and helpful, making the transfer very easy. A few weeks prior to arrival, I called the Wyndham a few times and their people were always polite and helpful in answering my questions. "

"Good hotel overall. Unfortunately, the room we originally booked was unavailable at check-in. However, the staff and manager, Luca, handled the situation professionally and upgraded us to a room with a Fallsview for the inconvenience. The team was very accommodating and made a genuine effort to ensure we still had a great trip despite the issue."

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"Easy to drive in, easy parking, easy subway access and easy drive out"

"Staff were flexible with late check out."

"The shared bathroom is a bit weird in that it is not down the hall like i expected instead a toilet and shower shared with the adjacent room and controlled by an electric locking system. Not great. You can easily hear the person using the bathroom from your room and the security/locking system is disconcerting. Would have preferred a toilet down the hall. The shared kitchen on the floor was a joke. A tiny windowless room with nothing more than a kettle. No cups, cutlery etc. But otherwise...

"The elevator would take forever and the pool was very cold"

"Quick check in, room very small but clean with renovated bathroom"

"Perfect stay"

"Everything was good"