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"I prepaid for my hotel stay, but when I arrived, I was informed that the hotel was under construction and undergoing renovations. Instead of receiving the room I had booked, I was told to stay at a different hotel. I had specifically booked a room with two queen beds, but the replacement hotel only provided a room with one bed, which was not what I had reserved or paid for. This caused significant inconvenience for my family. If a hotel listed on your website is under construction or unable to...

"All staff unrespectful"

"Nice and clean rooms and friendly and helpful staff"

"Very nice rooms, and friendly staff. I have stayed before. However, it proved to be difficult at night with a large accumulation of small moths in the room. Very unsettling. The pools, especially the outdoor, closing at 9, was disheartening. I would not stay again, especially for the $400.00 price tag."

"This was a great hotel for families. The furniture was sturdy and easy to clean and the view was stunning. The kids loved being able to see the falls and the nightly fireworks. The pool was a great amenity, however it was rather dark since the windows were covered. One downside was all the extra fees and breakfast not included. But the staff were helpful and friendly and the rooms well stocked with pillows, soaps and towels."

"Easy check in"

"Loved the stay"

"Was a bit skeptical after reading some of the previous reviews but my experience was GREAT! The room was small,but not a big deal for us. Hotel and rooms were clean, friendly staff and in a great location!! I’d definitely stay there again when visiting Toronto!"

"very good place"

"Calidez y atención , instalaciones muy bien"

"Nice"

"Room was clean. Hotel is older. Staff was nice."