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"All Good"

"Everything"

"M staying there room number 211 2 floor i forgot my jacket there i call alots time no one find out"

"Loved the location."

"Elevators are ridiculously slow. Food was good, room clean and nice."

"Room was clean and the view was amazing (full fall view room)! Everyone was super helpful when needed. No microwave in room and no vending machine (that we could see) for water or snacks, but really enjoyed our stay!"

"Great location, quite and calm."

"Lovely quick getaway. The pools are the attraction. Sitting in the spring pools surrounded by trees makes for a relaxing time. The first room I booked was very small with a queen bed. This didn’t suit my son and I so I went to the front desk and was able to upgrade to the 2 queen room with a balcony. This made our stay much more enjoyable."

"Our room was not cleaned after our first night. We left the room at 8am and returned to an unmade bed and dirty washroom at 8:30pm. We were told they were trying to be more green - what??? They were unapologetic and I had to ask for the room to be cleaned each morning after that. The air conditioning unit was very loud and banged each time it fired up- very disrupting when watching TV or sleeping."

"Front desk staff should let customer knows about activity passes Even if not related ! That is what good customer service is about"

"The view was excellent and location was great. Very accessible to public transportation. Can’t beat the view of Niagra Falls. The fitness room was blah. Not many options there. Other than that we had a great stay!"

"Nice, clean place next to the airport"

"room was so clean, felt so comfortable and easy to get used to compared to stays at other places!! staff was so helpful we didn't had cutlery so we called the front desk and they delivered it within 5 minutes. the breakfast buffet was so ice too. everything was so fresh 10/10 recommend would definitely consider booking again in the future"

"My son and his girlfriend stayed here for a night to attend a concert at Rogers Arena. They said the hotel was so nice, and the staff were great! They felt safe which was a big thing! And it was only a 5 minute walk to Roger’s Arena."

"Nicole hotel and location."

"Clean room"

"This hotel has forever been updating their rooms. What was once a regal destination is mediocre at best unless you fork out for a gold experience. I’ve personally stayed at this location many times over the past 20 years and while the common areas of the hotel is mostly enjoyed the rooms are always under maintained. Paint, caulking…always sloppy. Bathroom floor is sticky and dust bunnies collecting in the corner is disappointing. All of this to say I would highly encourage hotel management to...

"Dès notre arrivée, nous avons eu des problèmes de réservation. Nous étions 2 personnes pour 1 cabine,"