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"Parking situation was not ideal. $70 for offsite parking which claimed to be full. $100 for valet. Room was advertised as a 2 bedroom suite - was nothing more than a regular room with 2 beds. Only nice aspect was the view. Certainly not worth what we paid"

"Nice hotel"

"There was an issue at the hotel and our reservation was bounced to another hotel. I was unhappy about it at first, due to traveling alone with my child and not having much notice. I didn't have time to map the route ahead, figure out parking issues, etc. However, the Staff were helpful, made it easy, and as soon as they knew there was a problem they fixed, making sure that I had a place to sleep (a lovely, safe, clean hotel) instead. Though I'm sad we didn't get to stay at this classic,...

"Best front staff"

"terrible experience at this establishment. the only saving grace were the kind workers. The hotel itself was poorly maintained. the hot water did not work until the next morning right before checkout. carpet was wet. the premise of the hotel was dirty and unkept. the parking was a nightmare."

"Outdoor pool is nice, hot tub is. Amazing, My daughter loves the beach ,she said she loves blue mountain."

"6"

"Room furniture could be a bit cleaner"

"The resort location was great, the staff were very helpful and friendly, however the hotel itself was shabby, run down and in need of a makeover. Unfortunately and inadvertently, I booked a pet friendly room, the carpets were dirty and the beds were chewed up. Although the sheets and towels were clean, the hallways were grubby, often garbage and spare foldable beds were left in the corridors. The inroom complimentary coffees and waters were not replenished daily and they also ran out of pool...

"Need improvement towards signage for directions to rooms, reception area really need to improved. Value for money is not justified. Need light above mirrors"

"Literally looked into Horseshoe Falls from my room...magical! Wonderful stay here and walkable...to falls and nearby restaurants, casino, shoppes, parks."

"The property was beautiful with the outdoor space and ducks being a favourite for our young children. The conditioner bottle in the bathroom was empty. We had a very pleasant stay and the staff was very helpful."

"Location was good very clean most of the staff very helpful with the exception of one or two"

"We love coming here"