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"I was quite disappointed with my recent stay, primarily due to a lack of basic amenities and the clear feeling that hotel guests are not prioritized. Right away, I noticed the absence of typical courtesies; there were no complimentary water bottles provided in the room, and breakfast is not included at all, with every item needing to be paid for separately. The most frustrating aspect of the stay was the overcrowding in the hotel's venues. The on-site Starbucks was completely packed with...

"Family friendly"

"Room was clean"

"Great service"

"From the front desk to the maintenance guys. Every employee was friendly and very accommodating. The private beach is very well maintained. The restaurants were great. We were very pleased and we will return."

"Perfect for our needs."

"Lots of extra fees and everything on the property is very expensive"

"Overall, I liked the hotel. I have never stayed at a hard rock hotel. It looked very exquisite. The only thing is I was expecting to have a city view and I was put in a room with the view of the courtyard that was disappointing. Besides that the hotel was OK I probably wouldn’t stay at it again given another chance to go to San Diego, I would look for other hotels, but since it was last minute, the hard rock was decent as far as price and location. I give it 3 stars"

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"Prestations ok."

"Great stay with our family- very clean and friendly staff. My son enjoyed the pool and waterpark. Perfect stay if visiting the surrounding amusement parks."