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"I didn't like how our waitress didnt check on how the food was at the restaurant we ate breakfast at, my husband's food has a hair in it. We also had to ask the hostess for our check, then had to wait another 15 minutes for that."

"URINE SMELL"

"It was a great place to stay. The property is beautiful, the staff are kind, and the pools are fantastic. Bed was comfy and room was clean."

"Clean room. Rooms are large and beautiful. They have private backyard and front porch. I love it."

"We love booking here it’s so welcoming the staff are nice and understanding the pool an jacuzzi was very clean and worth staying here as a bonus for us rooms are fresh and clean could use updates on certain things in the room but other then that this is our go to place for vacation"

"Great time with family."

"I was satisfied with my stay, everyone was very kind and helpful with any questions we had."

"No free parking but there are meters around the hotel that are good overnight parking from 8pm-10am. Or you can use an app that let's you park in property for cheaper but it's only during certain hours. Elevator with the a view is scary to ride, it shakes too much. Pool is heated. Cardio room door doesn't open all the way, I hit myself trying to open it. Overall staff was very nice and helpful."

"It is ok"

"Our overall stay was good. Room was nice. Loved the patio and easy access to the pool and beach. But the beds were totally uncomfortable. They are not pillow top mattresses. They were the hardest beds I have ever slept on in my life. Will defiantly be making a trip to my massage therapist this week! Also the pool was way over crowded and not clean."

"Room was not ready when we checked in. The pictures are not the same as the hotel. There were no beach cabanas. The pool water was very dirty and it smelled bad. "

"Old hotel, I'd suggest getting a renovated room"

"Nice room, close to everything"

"Such an amazing hotel. We had a great time!"

"Easy peasy"

"Amazing rooftop hot tubs, adults only (AWESOME) with a view of the bay & all of its wildlife, not to mention the toasty fireplace you can also enjoy. Amazing staff at every turn. Clean, comfortable, best sleep at a hotel, excellent amenities. This is the type of (hotel) stay one can only dream about. Zero complaints - impressed at every turn. Worth it’s value!"

"Hotel it’s pretty nice and clean staff very polite as well. Only thing is that we spent 5 nights there and they only fix the beds once."

"Clean rooms with plenty of mirrors in bathroom and room. The location was very convenient to all of the popular tourist stops in san francisco!"

"Great rooms, fantastic location that's easily walkable to old fisherman's wharf and the summer trolley. On-site hotel offered to go which was nice when we were exhausted at the end of the day. Pool and parking garage are a 2 minute walk from the main hotel across the little row of eateries and the candy shop. Would stay here again"