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"I arrived here with my two teenage daughters for our milestone bdays with great expectations for a 5 star hotel, but unfortunately, I do not think the hotel met our expectations. The welcome was not great (maybe because of our skin colour- at least that’s how we were made to feel) and the receptionist had a stony look with no smile and kept on scrutinising our passports for what seemed like 30minutes despite being British citizens! Patrick, the staff member who escorted to our room, was very...

"Petit déjeuner excellent , vue incroyable sur Coppacabana et personnel très sympa !"

"Room was a decent size, and the staff kindly upgraded me due to a leg injury. Breakfast was busy and often overcrowded, with the buffet fairly average. The lifts also broke down during my stay, which was a real nightmare given my mobility issues"

"The staff was amazingly helpful."

"Equipe, limpeza e comida são excelentes. Hotel maravilhoso!"

"Excelente"

"Alles super, Pool cool, Gym gut, Personal hilfsbereit. Mein Sohn hat nur Crêpes, Pancakes oder Croissants beim Frühstück vermisst.. Vor allem die Lage und der Pool waren fantastisch"

"Everyone was so sweet"

"Excelente servicio y atención. Las habitaciones limpias y arregladas desde temprano. Los restaurantes ricos y los meseros muy amables y puntales. La ubicación perfecta. Habitaciones insonorizadas perfectas. Cortinas blackout que cubrían bien las ventanas. Cómodos balcones. Sin duda volveremos."

"La mejor ubicación a 50 mts de la playa .. todo el personal demasiado amable.. buen desayuno en fin un 10"

"Great rooftop view only and good staff. Sub par accommodations. No view from room. Lacks amenities."

"Great hotel and very helpful staff. Conveniently located in Copacabana."

"Stayed in 2 different rooms, both had mold. With 2 elevators we still had long wait times get on to get to our room. The sinks drains worked slow. Overall rooms look nice and sheets were clean. Havaianas for every guest was included in each room which was a nice touch. Very much needed for the showers since that’s where mold was. Overall was a good stay aside from the mold and random smell of dirty water (the 1st room)."