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"Exceptional service "

"Hotel ottimo"

"We have a room with partial beach and ocean view"

"For the price I was expecting to find the property in better conditions. It was still pretty good, but a few items could have been better, like the air conditioning wasn’t turning down or up, it was always the same intensity. We also had a couple of issues with the safe, bit these were taken care by maintenance. The location of the hotel is a big plus, close to mane great local restaurants. Staff was great during the whole stay. The views from the room and the roof top is amazing. "

"Great place to spend your vacation, everything was clean and safe, great restaurants, gym and spa, friendly staff, safe beach and the neighborhood. Planning to return in the near future."

"Nice breakfast, great selection of food"

"All in all, a nice, clean hotel, friendly staff in a good location overlooking Copacana Beach, close to stores and shopping, with a very good breakfast "

"Great hotel "

"Issues we had with this "5-star" hotel: 1. The check-in process is laboriously slow; 4 people ahead of me and it took more than an hour to get through with 2 people handling checkin. Had to fill out the same personal information that was provided when I booked. Total waste of time. 2. The water in the shower did not drain - the slope was away from the drain 3. The cap around the water control for the shower was loose. 4. Water was not hot and had to call maintenance twice. 5. Coffee/tea was not...

"The breakfast was good and staff was friendly!"

"I really enjoyed my stay at this hotel. Nothing to complain. Breakfast was amazing, room was very clean, rooftop was very vibey as well!! You do have to pay for whatever u get at the mini fridge but its wasn’t a big deal for me! Staff are very helpful check in was very easy too!! Overall a 10/10 "

"Fantastic location and beach staff super friendly and helpful "

"There is unadvertised major building work at this property with the replacement of all balconies It’s impactful Drilling Angle grinding Hammering "

"Todo muy lindo pero la limpieza de la habitación no fue buena "

"Bien"

"Best hotel in Rio. But Copacabanna beach is not nearly as nice as Ipaniena"

" I had a great overall stay. The room was clean and comfortable, and the breakfast was very good. The only downside was that the breakfast options were almost the same every day, which can get repetitive if you’re staying for a longer period like I did. The staff were extremely friendly and welcoming, which really made a difference. The location is also a big plus, with a short and easy distance to the beach. The only real disappointment was that the gym and sauna were not working during my...

"The only thing missing was a way to reheat food. Meals were large portions so a lot of food was wasted. Other than that... PERFECT!!!!"

"Location to the beach is excellent. Besides, staff are well trained. "

"More amenities in room needed and friendlier staff at reception and at the doors. The security guys have a face like no politeness, i know its a guard but needs to be polite to guests"