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"The room was exquisite but the decor could have used some updating unless they truly wanted to maintain a certain area. We had an exquisite from our terrace and the riverwalk is only an elevator ride away. It was a very pleasant upgrade surprise."

"Awesome"

"They wouldn’t let my brother stay there because he didn’t have a card and they still haven’t returned the money because it was booked through Expedia. I cannot figure out how to get the refund through Expedia and the hotel could care less"

"Vallet team is excellent and made u feel welcome. But i did not feel that from the front desk or from wait staff at the restaurant. Hotel was clean and beautiful. Restaurant food was not impressive and with the options around i suggest to walk down the river walk and eat somewhere else. Hotel is centrally located but there is a abandoned building across the way that needs improvement to make the views from the hotel worth the price. Room was nice, but lacked safety rails in bathroom and...

"Nice historical hotel will be returning "

"A very nice hotel in San Antonio Riverwalk. Bery nice staff and beautiful room with great shower and bed! "

"Room was great and also the staff was nice as well, except the lady at the market place at the hotel in the morning. She was a little rude and not listening to customers properly "

"Loved the Coffee Cafe cheapest coffee in town and really good!"

"Huge Cockroach - “water bug” they said. Same thing! Spider in bed. Pills from previous guest on floor in corner- still there when we left. Bed changed once in 10 days- only after i asked because of the dead spider. Floors filthy- black socks (don’t go barefoot!) - asked yo have it mopped. Nope- just swept. “Not enough staff to do deep clean”. Manager “not on site” when we asked to speak to them. AC. doesn’t work correctly- room stayed ay 70 or above- thermostat didn't alter the room temp. It...

"Great shuttle service. Pool was closed "

"Short staffed, had to get extra towels. Room was average. "

"The internet was not as fast as I wanted it or needed it to be but the rooms are large and clean and the staff was great!"

"The hotel staff was amazing with accommodations for any of our needs. There was a waiter that was absolutely amazing… He went beyond any expectations!"

"BREAKFAST WAS GREAT! A room clean but the pool is not for adults !!! That really sad it wa only 3 ft deep an it was small. But over all everything was good"

"Very clean hotel. The rooms were minimalistic and basic if you ask me. But the bed was really comfortable. I didn't want to get up in the mornings. For the price $300/night I was expecting way better. Everything was very basic as far as amenities. There wasn't even a hot tub. The pool is 10th floor and a but small. It's heated but still too cold for early afternoon. Perks- they have free tea and coffee service in the morning. They have free wine service around 5pm. I stayed at 3 different...

"Lots of staff alway Curtis and helpful."

"Rooms were clean and generous but bathroom is very small. Bed was comfortable. The hotel is situated under quite a few four lane overpasses making it very convenient but extremely noisy. Basically, the hotel is fine but needs an update."

"The washing machine on lvl two left our clothes with a bit of a funky smell. "

"Excelente estancia y buena ubicación "

"Valet lost car keys and thus we spent 5 hours waiting for a resolution"