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"Lovely hotel in a convenient area"

"Room was not clean to expected standard. Amenities were not available for use. Breakfast was basic with limited options. Positive was parking was available although have to pay and location."

"Loud music from event until 1am, no warning from hotel that this would be the case and apathy from reception staff the next morning. Don’t stay here is you’re planning to sleep!"

"The hotel and staff were great. Brand name hotel with good upkeep. However, not an airport Hotel. T5 is in the name but very poor travel options. Expect additional 100P to travel to hotel, better to spend on actual airport hotel"

"Great location. Staff friendly and helpful. Food was good."

"Great hotel!"

"Wonderful hotel - I would definitely stay there again!"

"Great location and wonderful breakfast There is a car park (£40) located under the hotel - very convenient although on the pricey side- that said our car was safe and the gentleman attending to the car park was lovely - he even offered us a complimentary bottle of water for our journey home."

"Amazing stay"

"Clean rooms and helpful staff. This is a hotel that facilitates the elderly and disabled. A relaxing stay; no kids or loud parties, however no versatility in the guests."

"The hotel looked and felt tired. The parasols had seen better days and could do with replacing. Breakfast was very nice, the room large and clean."