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"A fave for a quick Melbourne getaway "

"The room could have used some attention re: cleaning. The smell of must was strong. The split system was very noisy and unpleasant to run if anyone wanted to have a conversation without yelling. The tv’s internet didn’t work and when I reported it was told they were trying to fix it, but when I checked in again they said it was a system issue… it never was resolved which put a damper on our rainy evenings ability to watch a Netflix movie. The pools chemical was STRONG, eyes were burning even with all of us using goggles, our skin/hair smelled like chlorine after two showers! Buffet breakfast was good and worth the extra costs. "

"This hotel is great. The staff great but the noise we experienced from room 346 was terrible. From all the noise coming from the street until after 2am from yelling on the street. Then at 4am rubbish trucks and finally at 6am construction made for a poor sleep. Also room service delivered in polystyrene boxes with wooden cutlery was very unimpressive. Breakfast was great and the gift for our grandson was a beautiful touch. Yes i would stay again but would ask for higher floor on the other side is the hotel."

"Breakfast good, could add more fresh ingredients eg avocado, tomato on menu"

"All was good though the bar a bit dingy. "

"The hotel is lovely. Traditional and well equipped. The only reason it’s not a 5* review is a couple of areas that fell short. In the gym, not all of the equipment is working which means access is difficult at busy times. We only ate in the hotel for breakfast on the day we checked out and were greeted with a confused look when explaining we don’t want the buffet but instead wanted to order from the à la carte menu. The food took a while to come (which we were advised) but when it did, sausages were lukewarm and I wouldn’t be surprised if they came from the buffet. This wasn’t in keeping with the high quality experienced in the rest of the stay. Location is fantastic and the free travel around the city meant we got to see so much. "

"We had a lovely stay! Easily accessible to all city sights.."

"The room was pokey and bathroom amenities below standard and the shower was positively dangerous nit enough towels generally just awful would never recommend this hotel to anyone"

"Hotel description states “Luxury hotel” pretty average to me, rooms have no power points next to bedsides. Be sure to request a room with a view at booking time, otherwise you’ll have a room view with air-con system vents. Ensure you bring your own toothbrush, razor and basics no longer provided. Two sets of lifts; inconvenient for seniors"