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"Excellent breakfast, laundry facilities, close to bus stop to take direct bus to the Old Town"

"Para ser un hotel 5 estrellas esperaba un poco más. No tuvimos agua caliente en la ducha por dos días y el desayuno a la carta un poco caro y sin opciones para quienes no consumimos lactosa y gluten."

"Be aware of what you're booking. I didn't actually stay at Axel because after booking I discovered there is a pretty big difference between how this hotel is presented on Expedia and how Axel presents itself on its own website. Expedia essentially presents it as an upscale adults-only hotel with a spa and pool. Visit Axel's website and you get a very different picture. Axel specifically markets its hotels towards the LGBTQIA+ community, and the website has a strong sexualised theme, including...

"Amazing location Clean Good for families"

"Parking garage is in hotel building which is convenient but is a little tight when 2 cars going in opposite directions are in the driveways."

"Clean, comfortable room. Nice buffet breakfast included. Easy access to public transportation to head to old town."

"Too far from the town's center Housekeeping was just so-so - did not replace bath towels…among other things Had a meal at the restaurant - quite ordinary Wifi was good"

"Really fab locations, nice high street and local restaurants and very easy to walk to the beach from here. Staff very friendly, professional and helpful. Room nice and clean and comfy bed"

"Muy bien ubicado, cerca de la playa la concha y caminando puedes llegar a varios puntos como el centro viejo donde están los bares para probar los pinxtos"

"Breakfast buffet was lovely. Was disappointed with room at first due to not having a bathrobe or other items in a room that costs over $500/night. Management adjusted that and all was well."

"A highlight of San Sebastián Well located High end Staff were super helpful and kind Amazing views and well centered"

"Staff was very helpful. The rooms are comfortable and although some of the spaces are showing signs of minor deterioration, the rooms were clean and quiet."

"Great hotel on the edge of the city, within walking distance of the old town. BUT it is high above the town, 323 steps up/down, following the ‘Camino de Santiago’ route. Great parking above ground with more underground. Breakfast and evening meal were very good. Highly recommend."

"Todo excelente, un poco básica la habitación, pero impecable y buen servicio"

"Great location, great rooftop bar & view, staff very friendly & helpful"