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"X"

"Generally it was ok. Communal spaces nice but pool tiles are green, grubby and water looks murky. I did not go in as it didn’t look nice. Bathroom in room could be nice but poorly finished. Shower drain clogged so water spilled out into room every time. Most staff really pleasant apart from one rude guy in steak restaurant. If you’re looking for cheap and cheerful it’s fine but keep expectations fairly low."

"Wonderfull"

"We had a great time. Highly recommended"

"الفندق ولا اروع لكن أيضاً الخلل في موقع هوتيلز ولم يحلوا المشكلة مع اني قمت بالاتصال بهم وخسرت ما يقارب ٧٠٠ ريال على المكالمات ولم يتم تعويضي"

"Much preferred sister hotel. Very loud around pool area and rooms smaller than again sister hotel. Buffet ok not much variety."

"Every member of staff that we interacted with could not seem more upset that they were working there. To spend as much money as we did for just two nights at this hotel, it would be nice to at least get basic friendliness from the staff. Trying to order food or a drink felt like I was a problem for them. I get it, we all hate our job, but dang, this is the HOSPITALITY business; if you aren't hospitable, then maybe don't be in it. The pool hours are ridiculous. Having all pools on the property...

"Wir waren zwei"

"Buffet was very amazing , had all the things to make your dietary needs met and open til 11 very helpful! Spa was a MUST !!!! Especially after a long day of activity. Very clean property , lots of shops, restaurants, beach and pools all walking distance , we will definitely be back!"

"Our stay as a whole was lovely and we thoroughly enjoyed our time. However the only downside was poor communication. We received an email days before our arrival offering us the option to upgrade which we requested. We never heard back and told on check in there was nothing available. We had also emailed the hotel a few day before check in with some questions and again we did not get any response. We also emailed while there asking for clarity on the dress code for the restaurant and again no...

"Perfect location and the staff very helpful"

"Nice vibes"

"Perfect for a romantic getaway"

"All round great hotel"

"A high class hotel that is making every effort to meet the expectations of guests used to staying at the de-luxe end of the scale. Some initial issues were settled extremely well by a strong management team and we could not fault the quality of the room, facilities and in particular the breakfast and dinner service which were definitely top class. The pool area is wonderful and pool service very good. A fabulous and much needed addition to Paguera."