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"Booked this hotel based on the glowing reviews when we arrived, we were a little disappointed, rooms outdated restaurants were mediocre buffet restaurant was where the best food was at. Staff was sometimes nice sometimes not there are no activities to speak of and if there are very boring, bingo tie-dye not much of a nightlife happening there you’re better off going to Atlantis to the casino and hang out there it is not on the beach. It is more so in an enclosed Marina area and there’s no access...

"beautiful resort. "

"We had a great time! There were some extra fees for things we were not expecting- the drinks and food were pricey but the resort was so beautiful and well kept and the staff was a 10/10 and the highlight of the trip/ had a wonderful time overall! "

"We booked a shuttle from the airport ahead of time. It was a great experience."

"Overall, we had a good experience. We were prepared to pay high prices so that helped with the sticker shock! We were shocked at the number of families with multiple kids! But to be fair, the cost of the water slides and other adventures was included (we also had the daily breakfast buffet which were the best meals of our trip). Food in the Village was disappointing—just so-so. We were a party of 7 with 3 kids so we didn’t try the more expensive restaurants. We had a king bed in The Royal and...

"The staff in restaurants and pool area are the worse "

"Staff were extremely kind, warm, and friendly. The decor was bit outdated in the rooms. Everything was very clean from the room to the facility. Food was very good with many options. I would recommend staying at this Location very budget friendly. "

"Great resort for kids lots to do"

"Rooms were clean, staff were very friendly. Room cleaning wasn't consistent, had to make a few requests they forgot to restock towels and water. There's only one restaurant, which was quite good. The drinks were good value for the price and well mixed. The other is a cafe, and a very small/limited sushi bar. However, many many food options within walking distance. The beach and pools are very nice and maintained. Lits of sitting spaces in the sun or shade depending on your...

"Yes, Bar was well stocked food was available continuously. The only problem was at night the meat was dry. Otherwise the breakfast meals were fantastic. Lunch was great , suppers not so great but good for family. They were a little short of staff. I believe it was hard to get a reservation at a dining room on the facility for evening. "

"Staff super friendly, very clean and well kept. Good house keeping. Food at the bistro is good, and morning breakfast is worth it when booking package. Location is convenient for beaches, Arawak Cay, and other tourist attractions. Walking distance to many attractions such as queens staircase, distillery, fish fry. Last but certainly not least, complimentary rum punch everyday was amazing. Would definitely stay here again. "

"The hotel is nice but the rooms too small. Bathroom is open in the hallway with the shower door glass. Not appropriate for families. The pullout was too small for 2 children. Hotel was nice. Food was pretty good but very expensive. Beach and pols got crowded. Seemed like there was charge for too many things - private pools, cabanas and premium beach chairs. Hard to find a beach chair. Water park was fun - lines were not too long. "

"Staff is friendly and room was clean. Breakfast was hot and fine. Would recommend as a budget option for at Atlantis as tickets are included. "

"Parking was easy & secure! "

"Do not stay at this hotel. The staff are dismissive, rude and seemingly angry at the guests. The hotel and its grounds are littered with trash, restaurants and spa are open sporadically. The beach club is often closed for private events. The music at the pool and the beach is outrageously loud and the island itself is run down and dangerous. Everything away and overpriced and the food is mediocre at best. Stay away. "

"Very good place to stay! The staff is super friendly. "

"The hotel was beautiful, however there were a few details that were overlooked and some water issues. The whole week we were there we did not have hot water in the shower and were told it was because of the high occupancy. There were also some basics in the room that were missing such as wineglasses, corkscrew and when we asked we were told there would be a delivery charge to get them. The bathrooms at the beach/pool that are shared with the Reef were out of order because they had low water....

"Wonderful staff. We were club level but the butlers seemed so funny and nice. We’ll try that next year. Definitely going back. "

"Beautiful and quiet!! Staff was amazing and helpful with everything!! "