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"Everyone was very welcoming highly recommend the buffet food was great. We only got to try the Edgewater restaurant highly recommend the lobster and steak."

"Flew from out of country and went to check in where we were told the room we booked 4 months in advance was unavailable. At 9pm with two young children that had travelled all day…. Talked to the desk lady then the shift supervisor for about an hour with no luck on a resolution so we gave up. The Room we were given had none of the items we paid significantly extra for. No ocean view. No balcony. Basically ground floor facing a maintenance alley in the lower end tower. Then had to spend an...

"The staff was excellent. Problems with the adult hot tub a couple days. No real pools only 3’ ones. "

"Breakfast menu was delicious. There wad a large variety to choose from."

"Great vibe. Staff was amazing. "

"Breezes funnels in hundreds of spring breakers. The employees are over worked and not happy. The property is kept mostly clean"

"Have a great time everything seems to add up though it’s very expensive in the end especially eating out"

"Lovely place. Beautiful and maintained so well. "

"Staff was wonderful. Very friendly and accommodating. Highly recommend this resort. "

"Out of five catamarans only two were in sailing condition. The pool table sags in the center. The air hockey table doesn’t work. There was no ball for fuss ball table. Despite being an all-inclusive resort, tip jars were everywhere. We were unable to get reservations at any à la carte restaurant all week; this is done via app. The buildings need cleaning and renovations. The beach is superb. The room was quiet except one night when neighbors were speaking loudly after midnight. The trapeze...

"General customer service is an area that could be improved. "

"I did not get the room that was booked "

"Pros: Good balcony with nice lagoon view Hammocks were amazing. Lots of lounge chairs. Easy walk to beach Pool seemed clean Housekeeping was good. Cons: Room was in terrible shape. Dishwasher falling apart and not properly adhered to counter space. Pull out bed was unusable. It was described as being able to sleep 4. We had 3 people and 2 had to sleep on the floor. The pull out matters was thin and torn. Some of the springs were missing from the support. The large king size bed had terrible...

"This hotel was just what we needed. Breakfast was good, rooms were dated but clean and being able to use Atlantis at no cost was totally worth it. "

"Has potential but they didnt take care of the seaweed and they are also a front for timeshare sales watchout for the guy at the front offering welcome gifts"

"The room was nice although i didn’t like the shower ‘faucets’. Staff was not mean but they weren’t necessarily nice either. Several of them acted as if they didnt care whether r not if i made a purchase. The views were great, the monkey bar and the casino bar were amazing. "

"Loved the club amenities. The room was clean and spacious. The food was ridiculously expensive and relatively mediocre in every restaurant. "

"The entry level rooms are older and are to close to the main road. Not the caliber I expected from sandals"

"The View was amazing the staff was exceptional"

"most amazing vacation ever!!! clean room, EXCEPTIONAL staff that go above and beyond everyday, perfect location to go to beaches, town etc. highly recommend Hideaways!!!!!"