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"Food was way overpriced. Half the staff did not appear happy to be working. Elevators were fast. Waterpark nice as were multiple pools. Waste of pickleball courts. No open play. Casino was nice. Would not return. Many excessive charges including resort fees , service charges, VAT tax."

"We were extremely happy with our stay! The staff were all so wonderful and happy to help with anything we needed, the food was all amazing and the ocean views were beautiful!"

"Good"

"If you like crowds and it being loud all the time, this is for you. Great for young travelers! Also, there was construction going on, on the front of the building every day I was there. June 4-11 2026 They were my morning alarm clock. Best staff anywhere!"

"Outdoor pool / pool area is in need of a refresh. We used the main pool once, tiles are broken and worn / rusted areas. Concerned about the water alkaline balance as there was always floating foam in corners. Personally did not witness any testing of water. Did see maintenance every morning with vacuuming up all the sand in pool and skimming. Our room was Lovely, great size and cleaned well. very accommodating at any request. Romell at front of house was a great resource for local...

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"The beach was really nice. Water park was good but there was a dead shark."

"The hotel was awesome and there are so many things to do. One thing that could be better is to allow guests to have more access to internet connection. That was def lacking. Also, we trued to get towels from the pool and had to wait 30 mins several times. Otherwise, the people were super. Ice and helpful and we enjoy our break here very much."

"Service needs an overhaul. In room dining needs an overhaul. Staff embodies an attitude where since service charge is included, they do not feel the need to impress. Expected better from a hotel that appears well established on the outside"

"The highlight of my trip was the staff. From day 1 all of them were exceptional. They anticipated my needs and exceeded my expectations multiple times from the front desk staff interacting with my irritable daughter at check in, the multiple housekeepers that asked if I wanted service and asked if I needed anything for the room…to the pool bar hostess who made my dining experience phenomenal. Definitely an overall 10/10 for me and I will definitely book again!"

"Muy buena ubicación y muy conveniente el acceso a las facilidades del Atlantic"

"Water park is great for the kids."

"The front desk stafff Deidre was great and helpful, the bellman Sanceniro was helpful. Bartenders was excellent and loved what they did. My room was okay except the air conditioning was extremely loud. It kept waking me up."

"The staff was awesome. They took good care of us from the front desk to the service. In the restaurant, do the bartenders at the bars. All was awesome"

"Very clean and the kayaks were free. Food was expensive"

"Overall a nice trip. Check in was extremely slow. Room was not ready and waited way too long for the room to be ready. Ruined our first day. Room was spacious and clean. Temporary adult pool was ok. Way too many reserved chairs that were not being used. A complete waste when there are not enough chairs to begin with. Just another way for them to make more money. Need a better system for guests who are over 18 to enter the adult pool. Kept telling my daughter every day she could not...

"Loved the location and the quiet and peace. Loved the convenience of small eating places around and the Jitney bus is a cheap and convenient option to go to grocery store and town esp during the day. We felt the rooms are pretty dated and the furniture could use an upgrade. A few more utensils would be nice too but these were minor inconveniences. There wasn’t anything we didn’t like. We would come back again."

"I didn’t like the fact that the pools were not clean most of the time and that their wasn’t enough entertainments or amenities going on. But the staff were excellent and super friendly."

"We were so sad leaving St. Francis! The staff made our trip so memorable! Mary helped us with daily plans and transport. She was able to book everything for us. Cha Cha was our personal water taxi driver who always had a smile on his face! The cooks and the servers( Dely, Alex,Quami, PJ) were amazing and made our stay enjoyable. We were looking for quiet and a laid back atmosphere. This was it! The Bennett’s will be back!"

"Family friendly, staff was great had a great time."