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"We loved our stay. The reserve breakfast and snacks were excellent. My daughter loved getting her hair braided by Skinny who is so pleasant and friendly to talk to. She was a highlight of our trip! We had awful food at Swimming Pigs. We loved Sugar Factory, Cleo and Stixx. My son also slipped and fell on someone’s spilled drink in the elevator that seemed to have been there for a while. Staff took care of it in a quick manner. Overall had a great vacation, but one and done for us."

"We travel with infant eight months old and that was good to stay in this hotel. I can recommend it."

"Property was great. Staff were nice and helpful. Water was amazing. Only con is it very expensive once you’re here. We did 3 nights and after all the meals that are heavily taxed and gratuity included on the bill, we spent more than we would have for a whole week in Cancun."

"Property is not well maintained, and the grounds don't look like the pictures."

"The staff were not friendly at all, especially at the pool bar, even when I gave them a tip, not very grateful. They need to renovator the property. It’s run down. I would never go back the way it looks."

"Clean good food good entertainment"

"The food is overpriced and the pool areas always ran out of towels. Never available? Also services around the pool area is slow and poor! Quality poor"

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"This is such a beautiful property combined with a lot of history. The beach is very private as it stated in the original description, as well as clean and not overly crowded in comparison to other beaches/hotels close by. The atmosphere is also very relaxing. My only additional requests would be for the pool bar to be open past 5 pm. I would have also liked to have additional food options - unfortunately the sushi spot is only Open from Tuesday - Saturday. It’s also within walking distance...

"The hotel is a bit outdated. Shower was old. Cleaners do a good job at tidying up and cleaning. Front desk Staff as well as restaurant staff are AMAZING. Always helpful, with a smile on their faces. Thank you for having us!"

"Awful, trash in room from people before us. Shower fixtures not working properly. One had a screw sticking out and grinding on the turn handle, the sound was awful. Breakfast was mediocre at best, everything tasted like cardboard and a few members had food poisoning from it. We only stayed one night and made arrangements elsewhere."

"Friendly staff and the air conditioner was very efficient Need a little work on the menu and updating the rooms"

"Great resort extremely overpriced on resort restaurants."

"Todo muy limpio"

"Everything was amazing from my experience!!! My only complaint was arriving my room was giving away(even though I was bumped up). On leaving I was unable to get a late checkout"

"Housekeeping is very professional and keeps your room clean. I never have breakfast there. The AC filter in the room was very dusty!"

"Overall a nice trip. Check in was extremely slow. Room was not ready and waited way too long for the room to be ready. Ruined our first day. Room was spacious and clean. Temporary adult pool was ok. Way too many reserved chairs that were not being used. A complete waste when there are not enough chairs to begin with. Just another way for them to make more money. Need a better system for guests who are over 18 to enter the adult pool. Kept telling my daughter every day she could not...

"Peaceful place and friendly staff."

"An incredible resort."

"Family friendly, staff was great had a great time."