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"People were nice. I did not like that we could not get any reservations for the restaurants. If we pay all these money then I would want to eat at any of the restaurants that I want to. But all we can eat is buffet all days and nights."

"The place was beautiful, magnificent .however ,I think the staff is overwhelmed do to how enormous the grounds are and so many people . as far as the food goes in the restaurants , they are nice to look , extremely clean but the food is Average at best. if people disagree with the quality of the food then I would have to ask where are u eating back home . the price that you pay for a meal is ridiculous. for example a case of water in the lobby is $87. a lobster tail not the whole lobster was...

"We had no hot water 5 days"

"Lady at front desk at arriving was rude. The drinks were nasty unless you were a “member”!. Food was good some days and someways not so much. Breakfast was always good. Couldn’t drink the water from the faucet and had to fill your cups from water stations placed around the resort. Only got bottled water if you were a “member”. The room was very old and outdated. The beds were awful and the pillows were flat and hard. Had to brush my teeth with water from my drink tumbler. Majority of the staff...

"Very bad experience more expensive of NYC it’s not worth it 👎🏼"

"Very outdated, very slow service, nothing is even remotely close as far as amenities. Staff doesn’t care Not worth the price tag. Especially with auto gratuity on everything"

"Loved it"

"Tout le personel était très gentil et serviable. Nous avons fait beaucoup de kayak pour explorer l île et c'était très cool. Les moustiques le soir un peu pénible mais avec un antimoustique ça se gère. En période plus sèche probablement pas de soucis."

"Had a fantastic stay for 4 days with family. Very nice place and people🙌🏻"

"Dinners at the specialty restaurants were extremely good Breakfast was OK but lacked variety and the food was barely warm. The real letdown was lunch and lunch suggestions? We booked the honeymoon suite with partial ocean view. It was our 40th wedding anniversary. It was just average. Really didn’t get the kind of personalized attention that we’ve had in other hotels when celebrating a special occasion. The weight staff and all the members of the hotel were extremely friendly and helpful."

"The location of the property is great! I loved having access to the water taxi to Stocking Island. The staff was great as well, especially Mo the bartender! The room was clean but the property itself is older and could use some updating. I do wish the outside bar would have been open, however I do understand it is off season. Overall a great place to stay, but just know the property is a bit outdated."