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"Breakfasts are good, staff are friendly and helpful."

"I had the pleasure of staying here a number of nights and it is an excellent hotel. Lovely reception staff and a nice new hotel so everything is in great condition and wonderful cleaning team keeping everything shining. The room was very nice and well appointed, with a good bathroom and excellent water pressure. An easy ride on the R4 line straight into central Barcelona and made for easy holiday visits. A nice quiet town so a relief from the hustle n bustle of the city, and a good cafe across the road. Highly recommend to those visiting Barcelona and who are okay with a short R4 ride to stay in a good quality hotel. Only two small things: firstly would be ideal to have a slip-mat in the shower as it is quite slippy when wet. Other was that unfortunately the restaurant staff let the hotel down as they were disinterested in serving guests (ignored us sat down, was clearly an inconvenience to serve us a drink) and so a unfortunate negative. But otherwise a great hotel."

"I had a very disappointing stay at Ibis Ripollet Barcelona. From the moment we arrived, the staff were unhelpful and showed no interest in welcoming guests. There was no guidance at all – nobody explained where our room was, how to get there, or gave any basic information about the hotel. We were not informed about breakfast times, pricing, or any facilities. It felt like the staff simply didn’t care. No smiles, no communication, nothing. On top of that, I was asked to provide my card details “in case I damage something so IBIS can debit me.” Excuse me – what? I’ve stayed in many hotels and never experienced anything like that being explained in such a blunt and unprofessional way. To make things worse, there was no WiFi during our stay due to a Vodafone issue, but again, no one properly explained the situation or offered any solution. The outside area of the hotel is also quite dirty and feels messy, which doesn’t create a good first impression. Overall, very poor customer service and a complete lack of basic hospitality. I wouldn’t recommend staying here."

"Very disappointing experience. There was no staff available at reception or anywhere in the property during our stay. We only saw one staff member briefly during check-in, and after that there was no one to assist us at all. The rooms are not cleaned during the day after you leave, and if anything runs out, there’s no one to ask or get help from. Overall, it felt very unmanaged and lacking basic service."

"Nice breakfast. Spacious rooms. Location in Barcelona suburb but transport doable with the nearest train station closed currently."

"Nice staff "

"Great breakfast spread "

"Good place "

"I enjoyed the restaurant and spa that the hotel had to offer"