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"Beautiful old mansion in the colonial center. If you want to travel back to the 19th century, in a good way, highly recommended."

"The mattress on 307 needs a little love. Too hard. I love the mattress on Oro verde Guayaquil suite. This one was a let down. The bathroom wayy too small"

"Perfectly adecuate for what we needed"

"It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!"

"Si estuvo bien"

"Habitacion limpia"

"Excelente servicio, disponibles 24/7"

"La ubicación es muy buena, el desayuno estubo bien. Pero el baño de la habitación no estaba limpio en el suelo se podía ver mucho cabello sin haber limpiado, el piso estaba negro y salía facil si se pasaba un papel de baño. Lamentablemente el hotel no cumple con altos estándar de limpieza en las habitaciones lo que es algo crucial. "

"Excelente ubicación, personal atento y muy amable. "

"Dogs at location are friendly. Make sure you honk at arrival for doors to open!"

"This is one of the best hotels in Cuenca. They put a hot water bottle in your bed. It’s amazing, and there really isn’t service like this in most hotels. Also, the garden is really nice. I will definitely be back."

"Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal...

"It was nicely located, very cute and very clean Enjoy my stay "

"Breakfast was excellent Room was very good Good location "

"The place is amazing I highly recommend! The food and the staff are also very comfortably welcoming. If you live nature this is the spot for you! However, I went for my cousins wedding and I booked THE PRESIDENTIAL room since most of the brides family was going to be coming into my room for hair and makeup. We needed the extra room. On the contrary I got a junior suite. My suite number was 218, which was way small than what I asked AND PAID FOR. My room only had 1 bathroom instead of the 2...

"Amazing place to stay. The staff is really accommodating and friendly. They will try to go out of their way to help you. Stayed in the Jr. Suite, which was spacious and cleaned daily by the staff. There’s two restaurants on site, which offer great food. The included breakfast has many options "

"yes"

"Habitación limpia, personal Atento"