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"bien"

"M"

"Very nice hotel in the middle of old Cuenca. Modern and very comfortable."

"I recently stayed at Mansión Alcázar in Cuenca, and the experience genuinely stayed with me. After a long day of travel involving buses, taxis, shuttles, heat, and exhaustion, I arrived tired and overwhelmed. The very first thing they offered me was a warm towel. That small gesture meant more than I can adequately explain. It immediately shifted the experience from “transaction” to “hospitality.” I had also been unexpectedly upgraded to a much larger room than the one I originally booked. The...

"Excellent stay highly recommended"

"Habitacion limpia"

"Amazing hotel great customer service and location"

"Un lugar céntrico con todo lo que se puede necesitar. La comida del restaurant muy buena y el personal muy amable"

"Great place to stay in the city."

"The hotel is a boutiquish hotel with an excellent staff I would recommend it as a good value"

"Personal sumamente amable, tuvimos un pequeño problema con la limpieza pero lo solucionaron al momento, cerca de todo. "

"Buena atención, limpio, buena comida y excelente ubicación"

"Dogs at location are friendly. Make sure you honk at arrival for doors to open!"

"Clean room"

"Cuarto limpio, desayuno buffet del domingo muy bueno. La de los otros días, muy básico, no acorde con el estándar de un hotel de esas características. Si bien la atención del front desk fue buena, hubo momentos en que no había nadie en la recepción. En términos generales, una estadía placentera."

"Nunca pude ver el hotel y no me dieron ninguna atencion"

"Great hotel, staff was really helpful."