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"Great price. Nice rooftop restaurant. Central location"

"Great breakfast buffet. We'll location. Very noisy rooms from street cars and trucks even at night."

"Although I was only here for one night, I was very impressed. It was beautifully decorated and had a nice charm. The staff were excellent. Very friendly and professional. The included breakfast was delicious. The room was comfortable and clean. Centrally located. They let me keep my luggage there after I checked out as I had to wait 3hrs to access my Airbnb. I would absolutely stay here again. Very happy with my stay. Thank you."

"Our stay at Mansion Alcazar was amazing, the hotel is beautiful and very well kept, the staff are friendly and helpful. Great experience!"

"Todo bien, personal atento y amable. Falta un poco de mantenimiento."

"They advertise on Expedia as self parking with a maximum cost of $6 per day, but then when you get there you find out that if you move the car in and out during the day then you will be charged the garage’s regular rate of two dollars per hour and so they tell you if you buy parking slips from one of the vendors on the street and take your car out of the garage by 8:30 am and park on the street then it will only cost you one dollar for two hours. Then you wait until 8 pm at night to put the car...

"ok"

"Me Encanto; todos muy amable; nos dieron chance de Guardar Nuestro equipaje antes de tiempo"

"Lindo hotel en el centro de Cuenca, caminando al parque y a muchas tiendas y restaurantes"

"Muy bonito el lugar, el paisaje, las instalaciones limpias, personal amable, definitivamente volvería a ir sin dudarlo!"

"Great hotel, staff was really helpful."

"Great staff, super clean and in the heart of the historical city. Can’t emphasize how well maintained and safe this hotel is. Gorgeous views and great food too! Rooms are spacious and clean."

"Clean room"

"Toda la atencion del personal fue excelente..la limpieza ,el desayuno muy delicioso .., lo unico que en los ultimos dias fue el internet que no trabajo bien Gracias por la amabilidad .. y volveria a hospedarme"

"Personal sumamente amable, tuvimos un pequeño problema con la limpieza pero lo solucionaron al momento, cerca de todo. "

"Nunca pude ver el hotel y no me dieron ninguna atencion"

"Cuarto limpio, desayuno buffet del domingo muy bueno. La de los otros días, muy básico, no acorde con el estándar de un hotel de esas características. Si bien la atención del front desk fue buena, hubo momentos en que no había nadie en la recepción. En términos generales, una estadía placentera."