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"Ubicación, instalaciones y desayuno muy bueno. La recepcionista Paulina algo tosca en el trato al cliente, los otros recepcionistas muy amables."

"El hotel muy lindo y su encanto especial, lo único un poco incomodo la cama muy pequena"

"Staff are Great, lovely Hotel. Shower was problematic, as soon is it is hot; it’s too hot. So one adjusts it to colder, then too cold, and could not regulate the temperature. Constantly going back and forth; ruining the morning shower experience. It was the same last year as well."

"Directly in Cuenca el centere. Perfect for walking. Go to the street vendors and grab some authentic Ecuadorian street food in the evening. Very friendly staff. Building was well kept and clean though a bit noisy. Beautiful old hardwood floors announced every visitor. There is on-site parking for about $4 overnight. A lovely light breakfast was provided"

"La ubicacion es muy buena, la atencion del personal y el desayuno incluido tambien. Pero tambien hay que hablar de lo malo, nos dieron el ultimo piso y arriba de este estaba el rooftop por lo que se escuchaba absolumanete todo el ruido de arriba lo cual no nos permitia descansar de la mejor manera, a su vez la habitacion no se encontraba tan limpia cuando entramos por primera vez y tuvimos que pedir que realicen una segunda limpieza."

"Bonito y cerca de todo…"

"Lindo"

"Parking del NV"

"What a fantastic hotel! I had an amazing stay and truly enjoyed every moment. The rooms were beautiful, spacious, spotless, and very comfortable. The food was delicious, with a great variety of options. The best part was the staff. Every employee was incredibly friendly, professional, and attentive. They went above and beyond to make sure I had a wonderful experience, and their excellent service made my stay even more enjoyable. The only small issue was that the hallway lights shined into the...

"Not near from any attractions but as described"

"Personal sumamente amable, tuvimos un pequeño problema con la limpieza pero lo solucionaron al momento, cerca de todo. "

"Great hotel, staff was really helpful."

"Excelente servicio y ubicación para poder conocer el centro de Cuenca a pie."

"Todo el personal es muy atento.. esta en la parte de Cuenca Moderno caminando esta a unos 15min del centro historico.. el anfitrion del restaurante es muy gentil Habitaciones limpias con todo lo necesario"