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"Love the ace, a shame the lobby bar wasn’t open until late on Wednesday like google review said, and couple of the bar staff not very friendly. All other staff at reception are lovely. Thanks for having us"

"We requested some things on check in and it took 3 phone calls before they were delivered to our room. The rooms are a little tired. Room was not soundproof. Beautiful view, but the windows were dirty. We couldn't use the top floor bar as there was a private function booked."

"I must say this hotel was very good for us and we loved it there. The staff was nice, the room had what we needed and the bed was comfortable. If you’re looking for posh, maybe it is not for you but our room and our 11 night stay was great and we would stay there again. Oh and the location to the mass transit was also great!"

"Although the staff was extremely nice, this is not the four seasons you’re looking for. It’s a very outdated building. The rooms are pretty nice, but nothing super special. I really didn’t like the cramp bathroom. There is a pool, but it’s on the third level next to a highway. There’s no view from the pool. I’m sure there are rooms that have nice use of the barber but there’s not even a rooftop restaurant with a view of the harbor or Opera House. Even the executive club lounge doesn’t have a...

"Tv did not work moves to another room fridge and telephone not working. Pass for car park did not work had to pay "

"Location, views excellent!!"

"I had wonderful stay here"

"the Novotel is all about location and this hotel is smack bang in the middle of surfers with great views and easy accessibility to public transport"

"Lovely welcoming attentive staff, great breakfast and spacious room. Nice pool too. I gave four stars instead of five because our room had aircon issues so we were cold the whole time. The tech came but it was a bit of a ‘wait and see’ situation and by the time we got in after our night out, we were too tired to request changing rooms."

"Very pleasant stay. Front Desk Cheska went above and beyond. Excellent Customer Service and Care. Very professional!! Highly recommend!"

"Ocean view was incredible and room was perfect for our family of 4."

"Great location. Loved the balcony!"

"Great restaurants and decor that is just a little different to the standard cookie cutter room. I'll def stay again"

"Experience at the star residences was wonderful. From the seamless check-in, to the rooms and the amenities provided - everything was perfect for our stay. The location of the property is wonderful as well, as it is in the heart of the city and close to so many attractions."

"My family and I enjoyed our stayed in the 2 Bedroom Unit. Great location. The room was clean. Lovely bath towels and breakfast was wonderful. Our only regret was not being able to stay longer so we'll be back! "

"Room was requested to be cleaned at 11am and cleaner just started when we arrived back at 4pm"

"The hotel is located on a little bit further south of the city and not busy neighbourhood. Easy access to the city by tram The cleanliness is okay, we just stayed one night and didn't use much of the property but enjoyed the whole thing"

"Always love staying here. Check in easy, express checkout even easier. Fantastic location, clean comfortable rooms. "

"die Nähe zum Victoria Market ist perfekt. Immer frisches Obst dort gekauft."

"Habitación limpia"