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"Love the ace, a shame the lobby bar wasn’t open until late on Wednesday like google review said, and couple of the bar staff not very friendly. All other staff at reception are lovely. Thanks for having us"

"We requested some things on check in and it took 3 phone calls before they were delivered to our room. The rooms are a little tired. Room was not soundproof. Beautiful view, but the windows were dirty. We couldn't use the top floor bar as there was a private function booked."

"Good location and friendly helpful staff. Properties’ rooms need a total renovation. Very dated with deferred maintenance!"

"Great location. Hotel needs updating. "

"Tv did not work moves to another room fridge and telephone not working. Pass for car park did not work had to pay "

"Location, views excellent!!"

"Great "

"Clean room little outdated friendly staff 100% recommened"

"Lovely welcoming attentive staff, great breakfast and spacious room. Nice pool too. I gave four stars instead of five because our room had aircon issues so we were cold the whole time. The tech came but it was a bit of a ‘wait and see’ situation and by the time we got in after our night out, we were too tired to request changing rooms."

"Very pleasant stay. Front Desk Cheska went above and beyond. Excellent Customer Service and Care. Very professional!! Highly recommend!"

"Ocean view was incredible and room was perfect for our family of 4."

"The location was excellent to get around the city and link with public transport. Reception staff were very helpful and knowledgeable. The room was ideal for relaxing after a day out. "

"Great restaurants and decor that is just a little different to the standard cookie cutter room. I'll def stay again"

"Experience at the star residences was wonderful. From the seamless check-in, to the rooms and the amenities provided - everything was perfect for our stay. The location of the property is wonderful as well, as it is in the heart of the city and close to so many attractions."

"My family and I enjoyed our stayed in the 2 Bedroom Unit. Great location. The room was clean. Lovely bath towels and breakfast was wonderful. Our only regret was not being able to stay longer so we'll be back! "

"Room was requested to be cleaned at 11am and cleaner just started when we arrived back at 4pm"

"The hotel is located on a little bit further south of the city and not busy neighbourhood. Easy access to the city by tram The cleanliness is okay, we just stayed one night and didn't use much of the property but enjoyed the whole thing"

"Always love staying here. Check in easy, express checkout even easier. Fantastic location, clean comfortable rooms. "

"die Nähe zum Victoria Market ist perfekt. Immer frisches Obst dort gekauft."

"Perfectly located to theatre, shops and variety of restaurants. Staff were great and the room was lovely. "